EXPRESS
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Sales Associate
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EXPRESS . Get AI-powered advice on this job and more exclusive features. About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident, and effortless style whether dressing for work, everyday, or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. Overview PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident, and effortless style whether dressing for work, everyday, or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident, and effortless style. Whether dressing for work, everyday, or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store, and the Express mobile app. Store Name Mainplace Mall Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a great customer experience. Deliver on all aspects of the customer experience model. Process transactions quickly and accurately, reducing customer wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications High School diploma or equivalent. 0-2 years of relevant job experience, minimum 6 months. Proficient in use of technology (iPad, registers). Availability including nights, weekends, and non-business hours. Meet physical requirements. Critical Skills & Attributes Previous retail experience preferred. Customer service skills and ability to interact with customers. Strong verbal and written communication skills with customers, sales leadership, and colleagues. Collaborative skills and ability to work well within a team. Benefits and Compensation PHOENIX offers a range of benefits including: Medical, dental, vision coverage. 401(k) and Roth 401(k) with company match. Merchandise discount. Paid Time Off. Parental leave for new parents. Part-time associates may also be eligible for insurance coverage, paid sick leave, participation in 401(k), merchandise discounts, and voluntary benefits. Pay range: $16.50 - $23.10 per hour. If you want to know more about the California Consumer Privacy Act, click here. PHOENIX is an equal opportunity employer and does not discriminate based on protected characteristics. We are committed to providing reasonable accommodations for individuals with disabilities. For accommodations, contact us at 1-800-964-9793 or AssociateRelations@Express.com. Note: We do not accept unsolicited resumes from third-party recruiters without a signed agreement. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Retail
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Sales Associate
role at
EXPRESS . Get AI-powered advice on this job and more exclusive features. About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident, and effortless style whether dressing for work, everyday, or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. Overview PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident, and effortless style whether dressing for work, everyday, or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident, and effortless style. Whether dressing for work, everyday, or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store, and the Express mobile app. Store Name Mainplace Mall Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a great customer experience. Deliver on all aspects of the customer experience model. Process transactions quickly and accurately, reducing customer wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications High School diploma or equivalent. 0-2 years of relevant job experience, minimum 6 months. Proficient in use of technology (iPad, registers). Availability including nights, weekends, and non-business hours. Meet physical requirements. Critical Skills & Attributes Previous retail experience preferred. Customer service skills and ability to interact with customers. Strong verbal and written communication skills with customers, sales leadership, and colleagues. Collaborative skills and ability to work well within a team. Benefits and Compensation PHOENIX offers a range of benefits including: Medical, dental, vision coverage. 401(k) and Roth 401(k) with company match. Merchandise discount. Paid Time Off. Parental leave for new parents. Part-time associates may also be eligible for insurance coverage, paid sick leave, participation in 401(k), merchandise discounts, and voluntary benefits. Pay range: $16.50 - $23.10 per hour. If you want to know more about the California Consumer Privacy Act, click here. PHOENIX is an equal opportunity employer and does not discriminate based on protected characteristics. We are committed to providing reasonable accommodations for individuals with disabilities. For accommodations, contact us at 1-800-964-9793 or AssociateRelations@Express.com. Note: We do not accept unsolicited resumes from third-party recruiters without a signed agreement. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Retail
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