Daisy
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Account Coordinator
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Daisy Join to apply for the
Account Coordinator
role at
Daisy Get AI-powered advice on this job and more exclusive features. Daisy is a tech-driven residential property management company on a mission to improve the way people live by transforming the way buildings run. In just three years, we’ve grown to manage over 150 buildings. Our team is collaborative, moves quickly, and is passionate about disrupting an outdated industry and making a real difference in people’s lives.
As the account coordinator, This is an incredibly exciting opportunity to be on the team reinventing what property management can look like for smaller buildings that have been deeply underserved for decades. You’ll have a unique opportunity to work cross-functionally in account management, resident experience, and building operations helping to build and scale the Daisy Lite offering.
Responsibilities:
Gain a deep understanding of the real estate and property management industry to assist with inbound and outbound inquiries from condo/co-op residents, owners and board members. Manage inbound and outbound communications at various stages to ensure timely and professional responses, proactive follow-up, and issue resolution Utilize critical thinking skills and pattern matching to triage building inquiries and issues so that the problem can be resolved efficiently. Identify opportunities to utilize technology to make automate and streamline everyday tasks Maintain relationships between Daisy, our network of preferred vendors and Daisy buildings. Establish and maintain good rapport by anticipating the needs of our Daisy Community members Follow communication “scripts” when handling different topics and identify opportunities to elevate the overall customer experience process through scalable solutions Work cross-functionally with departments such as Advisory, Compliance, Finance and Operations to ensure that customers are getting what they need promptly Coordinate the scheduling of appointments, including vendors, as necessary Assist Account Management team in building and maintaining relationships Meet personal, department, and, company KPIs/OKRs
Requirements:
About you:
2+ years of Call Center or Customer Service experience Self-motivated, can maintain composure and stay focused under pressure Great at problem-solving with a keen eye for details Impeccably organized and able to improve processes Stellar written and verbal communication skills Flexibility with changing job duties and responsibilities Excellent at time management and prioritizing tasks Experience with SalesForce, Zendesk, Google Suite, or related tools, as well as the ability to learn new systems and platforms This is a fast-paced startup environment, requiring flexibility and adaptability to changing needs.
Salary Range:
The salary for this position ranges between 65K$- $70K. The actual salary offered will be determined based on the candidate's experience and qualifications. Exceptions to the proposed salary may apply based on various factors. In addition, we offer a range of additional benefits that will be detailed during the interview process. Seniority level
Seniority level Not Applicable Employment type
Employment type Internship Job function
Job function Sales and Business Development Industries Consumer Services Referrals increase your chances of interviewing at Daisy by 2x Get notified about new Account Coordinator jobs in
New York, NY . New York City Metropolitan Area $26.00-$28.00 1 week ago New York, NY $101,000.00-$145,000.00 3 weeks ago New York, NY $60,000.00-$72,000.00 2 weeks ago New York, NY $103,000.00-$144,000.00 1 hour ago Manhattan, NY $65,000.00-$90,000.00 3 weeks ago New York, NY $85,000.00-$90,000.00 4 days ago New York, NY $180,000.00-$202,500.00 2 weeks ago New York, NY $122,000.00-$175,000.00 1 week ago New York, NY $50,000.00-$55,000.00 6 days ago Manhattan, NY $60,000.00-$75,000.00 2 weeks ago New York, NY $70,000.00-$85,000.00 4 weeks ago New York, NY $76,000.00-$133,000.00 1 week ago New York, NY $55,000.00-$60,000.00 5 days ago New York, NY $55,000.00-$65,000.00 1 week ago Client Account Manager, Mid-Market (Agency)
New York, NY $105,000.00-$147,000.00 1 week ago New York, NY $60,000.00-$70,000.00 2 weeks ago New York, NY $90,000.00-$100,000.00 3 weeks ago Jersey City, NJ $80,000.00-$85,000.00 2 weeks ago New York, NY $65,000.00-$75,000.00 1 week ago New York, NY $100,000.00-$120,000.00 5 days ago New York, NY $29,786.00-$110,000.00 2 weeks ago Strategic Account Manager, EssilorLuxottica Wholesale Channels
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New York, NY $90,000.00-$105,000.00 1 week ago New York, NY $80,000.00-$90,000.00 3 days ago New York, NY $50,000.00-$60,000.00 2 weeks ago New York, NY $65,000.00-$70,000.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Account Coordinator
role at
Daisy Join to apply for the
Account Coordinator
role at
Daisy Get AI-powered advice on this job and more exclusive features. Daisy is a tech-driven residential property management company on a mission to improve the way people live by transforming the way buildings run. In just three years, we’ve grown to manage over 150 buildings. Our team is collaborative, moves quickly, and is passionate about disrupting an outdated industry and making a real difference in people’s lives.
As the account coordinator, This is an incredibly exciting opportunity to be on the team reinventing what property management can look like for smaller buildings that have been deeply underserved for decades. You’ll have a unique opportunity to work cross-functionally in account management, resident experience, and building operations helping to build and scale the Daisy Lite offering.
Responsibilities:
Gain a deep understanding of the real estate and property management industry to assist with inbound and outbound inquiries from condo/co-op residents, owners and board members. Manage inbound and outbound communications at various stages to ensure timely and professional responses, proactive follow-up, and issue resolution Utilize critical thinking skills and pattern matching to triage building inquiries and issues so that the problem can be resolved efficiently. Identify opportunities to utilize technology to make automate and streamline everyday tasks Maintain relationships between Daisy, our network of preferred vendors and Daisy buildings. Establish and maintain good rapport by anticipating the needs of our Daisy Community members Follow communication “scripts” when handling different topics and identify opportunities to elevate the overall customer experience process through scalable solutions Work cross-functionally with departments such as Advisory, Compliance, Finance and Operations to ensure that customers are getting what they need promptly Coordinate the scheduling of appointments, including vendors, as necessary Assist Account Management team in building and maintaining relationships Meet personal, department, and, company KPIs/OKRs
Requirements:
About you:
2+ years of Call Center or Customer Service experience Self-motivated, can maintain composure and stay focused under pressure Great at problem-solving with a keen eye for details Impeccably organized and able to improve processes Stellar written and verbal communication skills Flexibility with changing job duties and responsibilities Excellent at time management and prioritizing tasks Experience with SalesForce, Zendesk, Google Suite, or related tools, as well as the ability to learn new systems and platforms This is a fast-paced startup environment, requiring flexibility and adaptability to changing needs.
Salary Range:
The salary for this position ranges between 65K$- $70K. The actual salary offered will be determined based on the candidate's experience and qualifications. Exceptions to the proposed salary may apply based on various factors. In addition, we offer a range of additional benefits that will be detailed during the interview process. Seniority level
Seniority level Not Applicable Employment type
Employment type Internship Job function
Job function Sales and Business Development Industries Consumer Services Referrals increase your chances of interviewing at Daisy by 2x Get notified about new Account Coordinator jobs in
New York, NY . New York City Metropolitan Area $26.00-$28.00 1 week ago New York, NY $101,000.00-$145,000.00 3 weeks ago New York, NY $60,000.00-$72,000.00 2 weeks ago New York, NY $103,000.00-$144,000.00 1 hour ago Manhattan, NY $65,000.00-$90,000.00 3 weeks ago New York, NY $85,000.00-$90,000.00 4 days ago New York, NY $180,000.00-$202,500.00 2 weeks ago New York, NY $122,000.00-$175,000.00 1 week ago New York, NY $50,000.00-$55,000.00 6 days ago Manhattan, NY $60,000.00-$75,000.00 2 weeks ago New York, NY $70,000.00-$85,000.00 4 weeks ago New York, NY $76,000.00-$133,000.00 1 week ago New York, NY $55,000.00-$60,000.00 5 days ago New York, NY $55,000.00-$65,000.00 1 week ago Client Account Manager, Mid-Market (Agency)
New York, NY $105,000.00-$147,000.00 1 week ago New York, NY $60,000.00-$70,000.00 2 weeks ago New York, NY $90,000.00-$100,000.00 3 weeks ago Jersey City, NJ $80,000.00-$85,000.00 2 weeks ago New York, NY $65,000.00-$75,000.00 1 week ago New York, NY $100,000.00-$120,000.00 5 days ago New York, NY $29,786.00-$110,000.00 2 weeks ago Strategic Account Manager, EssilorLuxottica Wholesale Channels
New York, NY $159,000.00-$223,000.00 3 weeks ago New York, NY $60,000.00-$70,000.00 4 days ago Key Account Manager - NYC - AtmosphereTV
New York, NY $70,000.00-$90,000.00 21 hours ago New York, NY $79,000.00-$99,000.00 1 day ago New York, NY $105,000.00-$152,000.00 7 hours ago Retail Sales Account Manager, Speciality (Hybrid Role - New York)
New York, NY $90,000.00-$105,000.00 1 week ago New York, NY $80,000.00-$90,000.00 3 days ago New York, NY $50,000.00-$60,000.00 2 weeks ago New York, NY $65,000.00-$70,000.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr