Constellation Quality Health
Community Health Specialist
Constellation Quality Health, Columbia, South Carolina, us, 29228
Overview
Constellation Quality Health is a non-profit health care quality consultancy and QIO-like entity certified by CMS, founded by physicians in 1983. Headquartered in North Carolina’s Research Triangle, we offer quality improvement, clinical review, audit, technical, and consulting services to improve care delivery, system performance, and patient outcomes. Location: Hybrid, South Carolina. Employment type: Full-time. Responsibilities
Oversee day-to-day operations of the Constellation Community Care Hub, including care coordination workflows, integration and tracking of bi-directional referrals, quality improvement initiatives, and collaboration with partners across South Carolina. Supervise and/or mentor CHWs, providing onboarding, training, coaching, and performance support to ensure consistent, high-quality service delivery across clinical and community-based settings. Build and maintain strong partnerships with healthcare providers and Community Based Organizations (CBOs); conduct community outreach and lead efforts to enhance health literacy and equitable access to care. Provide training and technical assistance to partners on CHW workflows, documentation, motivational interviewing, resource navigation, and Medicare billing models (e.g., CHI, PIN, SDOH). Establish and maintain effective working relationships with internal teams, healthcare providers, and community partners. Manage multiple tasks simultaneously, work well in team environments, meet deadlines, and operate independently. Regional travel is required in South Carolina in Anderson, Berkeley, Darlington, Florence, Lancaster, Lee, Richland, Spartanburg, Sumter, Williamsburg, and York counties, and other identified counties in the Innovative Award service area to meet patients, engage with community stakeholders, and attend conferences; candidates must reside in SC. Qualifications
Active South Carolina Certified Community Health Worker II or CHW Supervisor certification is required. Candidates with current SC licensure as a Licensed Bachelor Social Worker (LBSW) or Licensed Master Social Worker (LMSW) may be considered if they have relevant community-based experience and meet leadership criteria. A background in public health, social work, healthcare, or health education is strongly preferred. Minimum of 4 years of CHW, social work or community-based health experience, with at least 2 years in a supervisory or lead role. A bachelor’s degree in public health, social work, community health, health education, or a related field, or experience supporting programs focused on cardiovascular health, chronic disease prevention, or health equity is preferred. Demonstrated experience in care coordination, CHW program implementation, and cross-sector collaboration; knowledge of Medicare/Medicaid billing processes (e.g., CHI, PIN, or SDOH billing) is a plus. Strong understanding of healthcare systems, social determinants of health, and integrated care models; experience in value-based or managed care environments is preferred. Proficiency in Microsoft Office Suite and comfort with digital documentation systems; familiarity with Electronic Health Records (EHRs), care management platforms, or referral systems is a plus. Excellent verbal and written communication skills, including facilitation, public speaking, and professional writing; experience delivering trainings, workshops, or presentations is preferred. Self-directed with strong organizational and facilitation skills, including motivational interviewing. Ability to travel within South Carolina up to 50% to engage partners, conduct site visits, and participate in statewide meetings; additional travel in the Southeast region to be expected. Benefits
We offer a competitive salary and benefits package and a flexible work environment. Equal Opportunity
Equal opportunity employer of protected veterans. Equal opportunity employer of individuals with disabilities. We do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. Applicants and employees are protected from discrimination based on inquiring about, disclosing, or discussing compensation or the compensation of other applicants or employees.
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Constellation Quality Health is a non-profit health care quality consultancy and QIO-like entity certified by CMS, founded by physicians in 1983. Headquartered in North Carolina’s Research Triangle, we offer quality improvement, clinical review, audit, technical, and consulting services to improve care delivery, system performance, and patient outcomes. Location: Hybrid, South Carolina. Employment type: Full-time. Responsibilities
Oversee day-to-day operations of the Constellation Community Care Hub, including care coordination workflows, integration and tracking of bi-directional referrals, quality improvement initiatives, and collaboration with partners across South Carolina. Supervise and/or mentor CHWs, providing onboarding, training, coaching, and performance support to ensure consistent, high-quality service delivery across clinical and community-based settings. Build and maintain strong partnerships with healthcare providers and Community Based Organizations (CBOs); conduct community outreach and lead efforts to enhance health literacy and equitable access to care. Provide training and technical assistance to partners on CHW workflows, documentation, motivational interviewing, resource navigation, and Medicare billing models (e.g., CHI, PIN, SDOH). Establish and maintain effective working relationships with internal teams, healthcare providers, and community partners. Manage multiple tasks simultaneously, work well in team environments, meet deadlines, and operate independently. Regional travel is required in South Carolina in Anderson, Berkeley, Darlington, Florence, Lancaster, Lee, Richland, Spartanburg, Sumter, Williamsburg, and York counties, and other identified counties in the Innovative Award service area to meet patients, engage with community stakeholders, and attend conferences; candidates must reside in SC. Qualifications
Active South Carolina Certified Community Health Worker II or CHW Supervisor certification is required. Candidates with current SC licensure as a Licensed Bachelor Social Worker (LBSW) or Licensed Master Social Worker (LMSW) may be considered if they have relevant community-based experience and meet leadership criteria. A background in public health, social work, healthcare, or health education is strongly preferred. Minimum of 4 years of CHW, social work or community-based health experience, with at least 2 years in a supervisory or lead role. A bachelor’s degree in public health, social work, community health, health education, or a related field, or experience supporting programs focused on cardiovascular health, chronic disease prevention, or health equity is preferred. Demonstrated experience in care coordination, CHW program implementation, and cross-sector collaboration; knowledge of Medicare/Medicaid billing processes (e.g., CHI, PIN, or SDOH billing) is a plus. Strong understanding of healthcare systems, social determinants of health, and integrated care models; experience in value-based or managed care environments is preferred. Proficiency in Microsoft Office Suite and comfort with digital documentation systems; familiarity with Electronic Health Records (EHRs), care management platforms, or referral systems is a plus. Excellent verbal and written communication skills, including facilitation, public speaking, and professional writing; experience delivering trainings, workshops, or presentations is preferred. Self-directed with strong organizational and facilitation skills, including motivational interviewing. Ability to travel within South Carolina up to 50% to engage partners, conduct site visits, and participate in statewide meetings; additional travel in the Southeast region to be expected. Benefits
We offer a competitive salary and benefits package and a flexible work environment. Equal Opportunity
Equal opportunity employer of protected veterans. Equal opportunity employer of individuals with disabilities. We do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. Applicants and employees are protected from discrimination based on inquiring about, disclosing, or discussing compensation or the compensation of other applicants or employees.
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