Urban Resource Institute
Director Social Services - Magnolia Gardens
Urban Resource Institute, New York, New York, us, 10261
Overview
Director Social Services - Magnolia Gardens at Urban Resource Institute (URI). URI is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families, operating 24 shelters across New York City with trauma-informed services including counseling, childcare, and case management. Position Overview
The Director of Social Services has oversight of all aspects of the social services and case management components of the program. Major Duties and Responsibilities
Direct overall management of the social service component to ensure that all contractual obligations are met. Ensure that the program structure and design foster an environment which facilitates the assessment and support of client needs. Ensure that the social service team provides comprehensive quality services. Develop an internal compliance and quality assurance plan to monitor program activities including regular chart reviews. Monitor and track all activities related to staff and client responsibilities in the DHS Cares system. Provide supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team. Conduct relevant internal training to enhance staff skills. Schedule external training as needed to support staff development. Develop and maintain working relationships with funding sources and other stakeholders (DHS, OTDA). Prepare, coordinate and ensure that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate. Attend funder meetings, trainings, and presentations. Represent the program director at meetings as required and assume responsibility for the program director’s duties in their absence. Develop, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols. Perform other duties as assigned by the Program Director. Education/Certifications/Licenses
Licensed Clinical Social Worker (LCSW) required. Required Skills and Experience
Bi-lingual, Mandarin or Spanish preferred. A minimum of three years’ supervisory experience in a social service capacity, preferably in the field of homeless services. Familiarity with DHS and OTDA regulations. Ability to relate to people at all levels of the organization and work well as a team member. Demonstrated sensitivity and experience with homelessness within disenfranchised communities including individuals who identify as LGBTQ+ and/or are HIV-affected, the elderly and individuals with substance abuse and/or mental health issues. Familiarity with DHS regulations and DHS Cares Reporting. Excellent communication skills, ability to write and record case documentation, and skills in group counseling. Working knowledge of family issues and sensitivity to the needs of homeless families. Skilled in Microsoft Office applications. Physical Requirements
Ability to read printed and handwritten materials and information on computer screens. Proficiency with computer mouse and keyboard; may require extending work hours, including evenings and weekends. Ability to sit for extended periods and lift up to 10 pounds occasionally. Equal Opportunity
URI is committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. URI offers equal opportunities to all employees and applicants without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law. Seniority level
Director Employment type
Full-time Job function
Other Industries
Non-profit Organizations
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Director Social Services - Magnolia Gardens at Urban Resource Institute (URI). URI is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families, operating 24 shelters across New York City with trauma-informed services including counseling, childcare, and case management. Position Overview
The Director of Social Services has oversight of all aspects of the social services and case management components of the program. Major Duties and Responsibilities
Direct overall management of the social service component to ensure that all contractual obligations are met. Ensure that the program structure and design foster an environment which facilitates the assessment and support of client needs. Ensure that the social service team provides comprehensive quality services. Develop an internal compliance and quality assurance plan to monitor program activities including regular chart reviews. Monitor and track all activities related to staff and client responsibilities in the DHS Cares system. Provide supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team. Conduct relevant internal training to enhance staff skills. Schedule external training as needed to support staff development. Develop and maintain working relationships with funding sources and other stakeholders (DHS, OTDA). Prepare, coordinate and ensure that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate. Attend funder meetings, trainings, and presentations. Represent the program director at meetings as required and assume responsibility for the program director’s duties in their absence. Develop, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols. Perform other duties as assigned by the Program Director. Education/Certifications/Licenses
Licensed Clinical Social Worker (LCSW) required. Required Skills and Experience
Bi-lingual, Mandarin or Spanish preferred. A minimum of three years’ supervisory experience in a social service capacity, preferably in the field of homeless services. Familiarity with DHS and OTDA regulations. Ability to relate to people at all levels of the organization and work well as a team member. Demonstrated sensitivity and experience with homelessness within disenfranchised communities including individuals who identify as LGBTQ+ and/or are HIV-affected, the elderly and individuals with substance abuse and/or mental health issues. Familiarity with DHS regulations and DHS Cares Reporting. Excellent communication skills, ability to write and record case documentation, and skills in group counseling. Working knowledge of family issues and sensitivity to the needs of homeless families. Skilled in Microsoft Office applications. Physical Requirements
Ability to read printed and handwritten materials and information on computer screens. Proficiency with computer mouse and keyboard; may require extending work hours, including evenings and weekends. Ability to sit for extended periods and lift up to 10 pounds occasionally. Equal Opportunity
URI is committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. URI offers equal opportunities to all employees and applicants without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law. Seniority level
Director Employment type
Full-time Job function
Other Industries
Non-profit Organizations
#J-18808-Ljbffr