Watco
Overview
Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco.
Here’s What You Can Expect From Watco
Award-winning culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Paid on-the-job training with peer trainers
Leadership and development programs offered through Watco University
Career advancement opportunities
Responsibilities
Facilitate and coordinate the daily transactions requested by our accounts.
Develop and maintain clear communication with each account to understand their needs, directions and special requirements. Consistently strive to exceed the expectations of your accounts.
Prepare documents for inbound entry into GPIT TOS(s) & provide to Customer Service Representative.
Decision making responsibility regarding operations and financial regarding that vessel.
Review account releases for outbound shipment entry into GPIT TOS(s).
Generate spreadsheet reports, if needed.
Maintain a thorough knowledge of accounts’ current on hand inventories.
Review account complaints and where appropriate, develop and respond with both cause and corrective action.
Work in conjunction with GPIT Sales Team to provide the primary link between the account and Watco in answering questions, resolving difficulties and communication business status.
Maintain confidentiality with all accounts.
Possess a thorough understanding of the terminals’ operating capabilities and processes.
Maintain communication with external accounts & internal stake holders (ops, billing, leadership, etc.)
Must be able to work under pressure to meet deadlines.
Ability to adjust to changing operating conditions and work with a team.
Performs Other responsibilities as assigned.
Qualifications
High school diploma or GED required; further education and experience is preferred.
Strong written and verbal communication skills.
Organizational skills with attention to detail.
Ability to collect, track, and analyze substantial amounts of data.
Strategic problem-solving abilities
Knowledge, Skills, and Abilities
Motivating and leading account executives effectively.
Working closely with internal departments to ensure they’re meeting clients’ needs.
Addressing and resolving client complaints.
Build relationships with clients and peers to ensure transactions are managed with a high level of customer service.
Work Environment Account Managers will work in an office setting, on-site or remote. Account Managers may travel to attend meetings with clients. Day-to-day operations consist of verbal communication with peers, customers and other departments. This role requires the ability to perform the essential job functions consistently, safely, and successfully in accordance with applicable laws and standards.
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr
Here’s What You Can Expect From Watco
Award-winning culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Paid on-the-job training with peer trainers
Leadership and development programs offered through Watco University
Career advancement opportunities
Responsibilities
Facilitate and coordinate the daily transactions requested by our accounts.
Develop and maintain clear communication with each account to understand their needs, directions and special requirements. Consistently strive to exceed the expectations of your accounts.
Prepare documents for inbound entry into GPIT TOS(s) & provide to Customer Service Representative.
Decision making responsibility regarding operations and financial regarding that vessel.
Review account releases for outbound shipment entry into GPIT TOS(s).
Generate spreadsheet reports, if needed.
Maintain a thorough knowledge of accounts’ current on hand inventories.
Review account complaints and where appropriate, develop and respond with both cause and corrective action.
Work in conjunction with GPIT Sales Team to provide the primary link between the account and Watco in answering questions, resolving difficulties and communication business status.
Maintain confidentiality with all accounts.
Possess a thorough understanding of the terminals’ operating capabilities and processes.
Maintain communication with external accounts & internal stake holders (ops, billing, leadership, etc.)
Must be able to work under pressure to meet deadlines.
Ability to adjust to changing operating conditions and work with a team.
Performs Other responsibilities as assigned.
Qualifications
High school diploma or GED required; further education and experience is preferred.
Strong written and verbal communication skills.
Organizational skills with attention to detail.
Ability to collect, track, and analyze substantial amounts of data.
Strategic problem-solving abilities
Knowledge, Skills, and Abilities
Motivating and leading account executives effectively.
Working closely with internal departments to ensure they’re meeting clients’ needs.
Addressing and resolving client complaints.
Build relationships with clients and peers to ensure transactions are managed with a high level of customer service.
Work Environment Account Managers will work in an office setting, on-site or remote. Account Managers may travel to attend meetings with clients. Day-to-day operations consist of verbal communication with peers, customers and other departments. This role requires the ability to perform the essential job functions consistently, safely, and successfully in accordance with applicable laws and standards.
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr