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Amazon Web Services (AWS)

Sr Engagement Manager, AWS Professional Services

Amazon Web Services (AWS), Jersey City, New Jersey, United States, 07390

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Sr Engagement Manager, AWS Professional Services

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Amazon Web Services (AWS)

Application deadline: Dec 29, 2025

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain.

Key job responsibilities

Leading and managing complex cloud migration and implementation projects

Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning

Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes

Distilling customer needs into clear technical requirements and mapping them to business outcomes

Decomposing complex technical problems into actionable, deliverable solutions

Contributing to technical documentation and defining documentation standards

Basic Qualifications

5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or AWS Professional level certification

Experience in technical program management

Experience with software development lifecycle, or experience in agile/scrum or related collaborative workflow

Experience working with Agile methodologies

Bachelor's degree in computer science, computer engineering, or related field, or 5+ years of technical work experience

Preferred Qualifications

1+ years of technical specialist, design and architecture experience, or AWS Associate level certification

AWS Associate level certification, or 4+ years of technical specialist, design and architecture experience4+ years of technical specialist, design and architecture experience, or AWS Professional level certification

Experience architecting/operating solutions built on AWS

Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion

Experience in IT consulting/management with IT Transformation in a customer-facing role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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