Stellantis
Fleet Business Relations - Government Key Account Manager
Stellantis, Auburn Hills, Michigan, United States, 48326
Overview
The Government Key Account Manager is responsible for all operational activities within Fleet, Supply Chain, Logistics and Finance to ensure that Stellantis' Government account orders are processed, produced, upfit, and delivered according to contractual obligations. The role requires communicating, coordinating, and working closely with internal departments within Fleet, Supply Chain, Logistics, and Finance to meet contractual obligations with Fleet Governmental customers. They will also work directly with government customers and fleet account managers to address customer needs. This is a critical customer-facing role supporting customer retention and sales growth objectives with enterprise-wide responsibilities and visibility. Duties include: Responsibilities
Customer relationship management - responding to Government agencies and key dealership accounts inquiries and operational concerns Bid specifications alignment within internal Stellantis systems to ensure proper order alignment, translation and processing Production program alignment, monitoring available production for Government orders and communicating data and timeframes to key parties accordingly Vehicle order and project management - proactive monitoring of key account orders to ensure progress from scheduling through production, logistics and delivery to meet customer expectations and contractual obligations Invoicing and incentives - ensure appropriate application of incentives and accurate billing and invoicing Basic Qualifications
Bachelor's degree in Business, Supply Chain, Finance or a related field of study Minimum of 5+ years of Sales, Supply Chain, Order Management, Customer Service, or other related experience Advanced skillset in Microsoft Excel (i.e. pivot tables, macro's, etc.) Strong customer service skills in negotiations and conflict management Strong communication skills - both written and verbal Excels in building positive working relationships Analytical and problem solving capabilities Preferred Qualifications
Experience within the automotive industry in a government sales or supply chain role Understanding of government bid processes Benefits
Salaried Employee Benefits (US, Non-Represented) Health & Wellbeing:
Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement:
Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing. Time Away from Work:
Paid time includes company holidays, vacation, and Float/Wellbeing Days. Family Benefits:
12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. Professional Growth:
Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. Company Car & More:
Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
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The Government Key Account Manager is responsible for all operational activities within Fleet, Supply Chain, Logistics and Finance to ensure that Stellantis' Government account orders are processed, produced, upfit, and delivered according to contractual obligations. The role requires communicating, coordinating, and working closely with internal departments within Fleet, Supply Chain, Logistics, and Finance to meet contractual obligations with Fleet Governmental customers. They will also work directly with government customers and fleet account managers to address customer needs. This is a critical customer-facing role supporting customer retention and sales growth objectives with enterprise-wide responsibilities and visibility. Duties include: Responsibilities
Customer relationship management - responding to Government agencies and key dealership accounts inquiries and operational concerns Bid specifications alignment within internal Stellantis systems to ensure proper order alignment, translation and processing Production program alignment, monitoring available production for Government orders and communicating data and timeframes to key parties accordingly Vehicle order and project management - proactive monitoring of key account orders to ensure progress from scheduling through production, logistics and delivery to meet customer expectations and contractual obligations Invoicing and incentives - ensure appropriate application of incentives and accurate billing and invoicing Basic Qualifications
Bachelor's degree in Business, Supply Chain, Finance or a related field of study Minimum of 5+ years of Sales, Supply Chain, Order Management, Customer Service, or other related experience Advanced skillset in Microsoft Excel (i.e. pivot tables, macro's, etc.) Strong customer service skills in negotiations and conflict management Strong communication skills - both written and verbal Excels in building positive working relationships Analytical and problem solving capabilities Preferred Qualifications
Experience within the automotive industry in a government sales or supply chain role Understanding of government bid processes Benefits
Salaried Employee Benefits (US, Non-Represented) Health & Wellbeing:
Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement:
Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing. Time Away from Work:
Paid time includes company holidays, vacation, and Float/Wellbeing Days. Family Benefits:
12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. Professional Growth:
Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. Company Car & More:
Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
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