Jobot
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This range is provided by Jobot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $100,000.00/yr - $150,000.00/yr
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details
High Impact Role At a Leading IoT Company This Jobot Job is hosted by Luke Moussalli
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary $100,000 - $150,000 per year
A Bit About Us We are a leading provider of IoT connectivity solutions, delivering reliable and secure managed wireless services to businesses across industries. Headquartered in Kaysville, Utah, we are recognized for innovation, strong customer partnerships and rapid growth. We foster a collaborative, growth‑oriented environment where each team member plays an integral role in shaping the future of connected technology.
Why join us?
Competitive salary with $150K OTE (base plus retention bonus tied to saved ARR)
Flexible hybrid schedule with office in Kaysville, UT (84037)
Comprehensive health, dental and vision insurance
401(k) plan with company match
Generous paid time off and company holidays
Professional development and training opportunities
Collaborative culture with high visibility to executive leadership
Job Details We are seeking a Customer Retention Manager to own revenue retention for at‑risk accounts and drive measurable impact across our customer base.
Responsibilities
Own revenue retention for at‑risk mid‑market accounts and lead high‑stakes retention conversations
Diagnose churn drivers, deploy save strategies and negotiate retention offers beyond simple discounts
Operate autonomously within clear guardrails while escalating only major strategic accounts
Track key retention metrics including save rate, offer ROI and churn patterns
Partner closely with Sales, Account Management and Executive Leadership to align on retention strategy
Qualifications
2+ years in retention, renewal or save‑desk roles within a SaaS or recurring revenue environment
Proven ability to manage churn‑risk situations with calm and effective communication
Strong commercial acumen and negotiation experience owning retention outcomes
Resourceful problem solver who acts quickly and decisively under pressure
Bonus experience developing retention frameworks or playbooks from the ground up
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Equal Opportunity Employer Statement Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes or other information you choose to submit is subject to Jobot’s Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI‑generated calls, text messages or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here jobot.com/privacy-policy
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This range is provided by Jobot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $100,000.00/yr - $150,000.00/yr
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details
High Impact Role At a Leading IoT Company This Jobot Job is hosted by Luke Moussalli
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary $100,000 - $150,000 per year
A Bit About Us We are a leading provider of IoT connectivity solutions, delivering reliable and secure managed wireless services to businesses across industries. Headquartered in Kaysville, Utah, we are recognized for innovation, strong customer partnerships and rapid growth. We foster a collaborative, growth‑oriented environment where each team member plays an integral role in shaping the future of connected technology.
Why join us?
Competitive salary with $150K OTE (base plus retention bonus tied to saved ARR)
Flexible hybrid schedule with office in Kaysville, UT (84037)
Comprehensive health, dental and vision insurance
401(k) plan with company match
Generous paid time off and company holidays
Professional development and training opportunities
Collaborative culture with high visibility to executive leadership
Job Details We are seeking a Customer Retention Manager to own revenue retention for at‑risk accounts and drive measurable impact across our customer base.
Responsibilities
Own revenue retention for at‑risk mid‑market accounts and lead high‑stakes retention conversations
Diagnose churn drivers, deploy save strategies and negotiate retention offers beyond simple discounts
Operate autonomously within clear guardrails while escalating only major strategic accounts
Track key retention metrics including save rate, offer ROI and churn patterns
Partner closely with Sales, Account Management and Executive Leadership to align on retention strategy
Qualifications
2+ years in retention, renewal or save‑desk roles within a SaaS or recurring revenue environment
Proven ability to manage churn‑risk situations with calm and effective communication
Strong commercial acumen and negotiation experience owning retention outcomes
Resourceful problem solver who acts quickly and decisively under pressure
Bonus experience developing retention frameworks or playbooks from the ground up
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Equal Opportunity Employer Statement Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes or other information you choose to submit is subject to Jobot’s Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI‑generated calls, text messages or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here jobot.com/privacy-policy
#J-18808-Ljbffr