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National African-American Insurance Association (NAAIA)

Client Specialist - Business Insurance

National African-American Insurance Association (NAAIA), Bismarck, North Dakota, us, 58502

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Overview Client Specialist - Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world\'s leading professional services firm, Marsh McLennan (NYSE: MMC).

Responsibilities

Servicing Clients:

Proactively assess the client\'s program and identify gaps for additional or alternate coverage based on client needs

Lead the preparation of proposals of insurance for clients and drive the remarketing process

Prepare and effect coverage endorsements and cancellations as required

Responsible for preparation of certificates of insurance as required, within 24 hours of request

Analyzes, prioritizes and interprets information drawing accurate conclusions with minimal guidelines

Proficiently maintain agency management system data for accuracy

Work conjointly with the producer and other service team members on the account so all parties are aware of important activities happening on the account

Deliver policies and related documents to insureds as needed

Understand the invoicing process and assist when necessary

Keep current on rates, forms, and coverage changes through bulletins, seminars and training offered; participate in seminars and continued education for skill and knowledge development

Support best practices by meeting agency service standards

Carrier Relationships:

Maintain knowledge of carrier appetites and capabilities

Support carrier relationships with attendance to sessions and quality of work submitted

Partnership:

Drive and support agency and departmental goals for retention, upsell, and new sales

Identify opportunities for efficiency and effectiveness improvements within department and agency

Demonstrate the Code of Conduct for the agency

Be a participant in maintaining a strong work environment and culture for team members

All other duties as assigned

Our future colleague We\'d love to meet you if your professional track record includes these skills:

Property & Casualty License required within 3 months of hire

CISR designation required within 3 years of hire

These additional qualifications are a plus, but not required to apply:

Experience in the insurance industry

Bachelor\'s in business, finance, risk management, communication, or equivalent degree preferred

We know there are excellent candidates who might not check all of these boxes. Don\'t be shy. If you\'re close, we\'d be very interested in meeting you.

Valuable benefits We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, check out our website or recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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