Weidner Apartment Homes
Overview
Position: Leasing Manager at Weidner Apartment Homes. This role is a leasing professional responsible for developing and executing property-specific occupancy and renewal goals to achieve financial success, promoting collaboration and guiding the leasing team through daily and weekly objectives. A successful Leasing Manager manages time effectively, is detail oriented, a trustworthy team player, and provides excellent customer service to residents, associates and vendors. Primary Responsibilities
Oversee and manage the selection of marketing tour paths, target viewing apartments; ensure rent-ready apartments, model homes and community amenities are impeccable Manage the effectiveness of mini-model items, placement, and presentation Answer incoming calls, convert phone calls into walk-in traffic, set viewing appointments; ensure all leasing traffic is recorded and input daily Manage timely responses of resident and prospective resident calls and emails; monitor and verify traffic in queue is responded to daily Tour prospective residents with energy and enthusiasm the Weidner way Promote successful leasing by facilitating the application process at the end of the tour Design and implement a plan to improve conversion ratios for all leasing associates Review and process all applications immediately upon receipt Timely and respectful communication with applicants upon receiving results Follow Weidner Move-In Experience with all approved applicants Meet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategy Assist with monthly financial performance reports with onsite teams; support strategy for meeting budget, revenue management, and expense control Assist with all resident, financial, analytic and reporting functions for the community Manage and negotiate all lease renewals in a timely manner and promote resident retention Complete market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily Coordinate daily activities of the leasing team through management of People, Product, Price and Promotion Provide supervision, direction and structure to the team in the absence of the Community Director or Supervisor Exercise discretion and independent judgment in daily marketing and advertising functions to enhance performance Maintain in-depth knowledge of the community, residents, and competitor properties Ensure market-ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards Qualifications
3+ years of leasing experience with outstanding customer service skills Prior management experience preferred Complete tasks in a safe and efficient manner Ability to work in a fast-paced environment with strong motivation to learn and contribute daily Able to give professional directions clearly in person, over the phone, email, and text Experience in Microsoft Word, Excel, PowerPoint and Outlook preferred Yardi and Paycom experience preferred; willing and able to learn new software programs Follow Weidner’s Mission, Vision and Values and comply with all policies and procedures, as well as Fair Housing, local, state/province, and federal laws Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance Work effectively in a team environment and/or independently Ability to work outside of normal scheduled hours as needed Willing and able to be assigned to other Weidner properties as needed Working knowledge of English; detail oriented, well organized Must agree to a criminal background check and sign an agreement for voluntary drug testing Must have access to personal vehicle and/or reliable transportation Driver’s license, vehicle and vehicle insurance must be valid and unexpired and match the country of work Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Management
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Position: Leasing Manager at Weidner Apartment Homes. This role is a leasing professional responsible for developing and executing property-specific occupancy and renewal goals to achieve financial success, promoting collaboration and guiding the leasing team through daily and weekly objectives. A successful Leasing Manager manages time effectively, is detail oriented, a trustworthy team player, and provides excellent customer service to residents, associates and vendors. Primary Responsibilities
Oversee and manage the selection of marketing tour paths, target viewing apartments; ensure rent-ready apartments, model homes and community amenities are impeccable Manage the effectiveness of mini-model items, placement, and presentation Answer incoming calls, convert phone calls into walk-in traffic, set viewing appointments; ensure all leasing traffic is recorded and input daily Manage timely responses of resident and prospective resident calls and emails; monitor and verify traffic in queue is responded to daily Tour prospective residents with energy and enthusiasm the Weidner way Promote successful leasing by facilitating the application process at the end of the tour Design and implement a plan to improve conversion ratios for all leasing associates Review and process all applications immediately upon receipt Timely and respectful communication with applicants upon receiving results Follow Weidner Move-In Experience with all approved applicants Meet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategy Assist with monthly financial performance reports with onsite teams; support strategy for meeting budget, revenue management, and expense control Assist with all resident, financial, analytic and reporting functions for the community Manage and negotiate all lease renewals in a timely manner and promote resident retention Complete market analysis and shop competitive properties at least monthly; implement marketing and leasing strategies daily Coordinate daily activities of the leasing team through management of People, Product, Price and Promotion Provide supervision, direction and structure to the team in the absence of the Community Director or Supervisor Exercise discretion and independent judgment in daily marketing and advertising functions to enhance performance Maintain in-depth knowledge of the community, residents, and competitor properties Ensure market-ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards Qualifications
3+ years of leasing experience with outstanding customer service skills Prior management experience preferred Complete tasks in a safe and efficient manner Ability to work in a fast-paced environment with strong motivation to learn and contribute daily Able to give professional directions clearly in person, over the phone, email, and text Experience in Microsoft Word, Excel, PowerPoint and Outlook preferred Yardi and Paycom experience preferred; willing and able to learn new software programs Follow Weidner’s Mission, Vision and Values and comply with all policies and procedures, as well as Fair Housing, local, state/province, and federal laws Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance Work effectively in a team environment and/or independently Ability to work outside of normal scheduled hours as needed Willing and able to be assigned to other Weidner properties as needed Working knowledge of English; detail oriented, well organized Must agree to a criminal background check and sign an agreement for voluntary drug testing Must have access to personal vehicle and/or reliable transportation Driver’s license, vehicle and vehicle insurance must be valid and unexpired and match the country of work Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Management
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