Sam's Club
Base pay range
$21.00/hr - $29.00/hr
Position Summary Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members. Processes memberships, upgrades and credit accounts. Encourages membership renewals. Participates in sales and marketing events, completing and maintaining marketing recaps and other required documentation. Strives to meet membership goals and promote the value of Sam's Club products and services. Provides and ensures member service by acknowledging the member, identifying member needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self‑service technology, assisting members with transactions utilizing registers or self‑checkout area and ensuring club pick‑up orders are filled. Oversees assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages, organizing and maintaining availability of carts and flatbeds, assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following accounting office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting related investigations, preparing daily deposits, overseeing Cash Fund Transfers, investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities. Demonstrates, promotes compliance with company policies, procedures and standards of ethics and integrity.
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company‑paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays or other purposes.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Minimum Qualifications
6 months retail experience including operating front‑end equipment (for example, cash register) and 6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications
Leading a front‑end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
Seniority Level
Mid‑Senior level
Employment type
Part‑time
Job function
Information Technology
Industries
Retail
Primary Location 6570 Grand Ave, Gurnee, IL 60031‑1621, United States of America
#J-18808-Ljbffr
Position Summary Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members. Processes memberships, upgrades and credit accounts. Encourages membership renewals. Participates in sales and marketing events, completing and maintaining marketing recaps and other required documentation. Strives to meet membership goals and promote the value of Sam's Club products and services. Provides and ensures member service by acknowledging the member, identifying member needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self‑service technology, assisting members with transactions utilizing registers or self‑checkout area and ensuring club pick‑up orders are filled. Oversees assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages, organizing and maintaining availability of carts and flatbeds, assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following accounting office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting related investigations, preparing daily deposits, overseeing Cash Fund Transfers, investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities. Demonstrates, promotes compliance with company policies, procedures and standards of ethics and integrity.
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company‑paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays or other purposes.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Minimum Qualifications
6 months retail experience including operating front‑end equipment (for example, cash register) and 6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications
Leading a front‑end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
Seniority Level
Mid‑Senior level
Employment type
Part‑time
Job function
Information Technology
Industries
Retail
Primary Location 6570 Grand Ave, Gurnee, IL 60031‑1621, United States of America
#J-18808-Ljbffr