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Concorde Career College

Admissions Representative - CCC

Concorde Career College, Triangle Heights, Florida, United States

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Overview Admissions Representative - Concorde Career College

The Admissions Representative is responsible for recruiting and enrolling qualified students while providing ongoing support throughout the admissions process. This role requires professionalism, ethical recruitment practices, and collaboration with internal teams to facilitate a seamless enrollment experience.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities Principal Accountabilities & Deliverables

Conduct outreach, interviews, and follow-ups with prospective/enrolled students

Provide accurate program details, career opportunities, and enrollment requirements as outlined in Campus catalog

Maintain professionalism and strong customer service in all student and staff interactions

Manage inquiries, schedule appointments, and track applicant progress

Utilize only authorized marketing promotional materials, including catalogs, brochures, and correspondence, in accordance with established guidelines while adhering to ethical recruitment standards

Proficiently navigate and utilize all admissions systems to support the enrollment process effectively

Conduct engaging campus tours and informational sessions

Assist prospective students in navigating the admissions process while addressing concerns

Continually meet or exceed the criteria set forth by the campus leadership or Director of Admissions regarding admissions activity, start expectations, cancellation, retention and graduation rates, and the generation of student referrals

Submit and maintain accurate admissions records and documentation

Comply with all federal, state, and institutional policies regarding admissions and recruitment

Attend orientations, graduations, and regular admissions meetings

Collaborate with financial aid, academics, and student services to support student success

Other duties as assigned

Qualifications Education / Experience

HS Diploma or GED (required) and five (5) years' experience in related field

Bachelor's degree in business, finance, marketing or related field (preferred)

Minimum five (5) years of experience as an Admissions Representative (preferred)

Minimum one (1) year of experience in customer service and/or sales (preferred)

Online only - Minimum of three (3) years of online higher education experience (preferred)

Skills

Strong organizational and time management skills

Abilities

Capacity to assess student needs and match them with appropriate programs

Standard Abilities

Able and willing to:

Communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.

This position is on campus or an on site work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.

No travel required

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