Alamo Rent A Car
Exit Booth Agent
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent at the Sanford Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Compensation and Schedule
Pay starts at $15.00 per hour ($15.50 per hour for hours worked after 4pm)
Eligible for monthly customer service bonus incentives and performance based incentives
Full‑time (40 hour per week) flexible shift schedule – days, evenings, weekends and holidays; days off on weekdays
Benefits
Paid time off
Employee rental car discounts
Retirement savings plan – 401k with matching profit sharing
Health, Life, Dental and Vision Insurance
Training and development
Location Sanford Airport, 8100 Red Cleveland Blvd, Sanford, FL 32773
Responsibilities
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure the Booth is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customers at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meet the needs of the customer.
Qualifications
Must be at least 18 years of age.
High School Diploma or GED required.
Minimum of 1 year experience handling customer service responsibilities.
Basic level experience and understanding of a PC and Microsoft Office products required.
Must be authorized to work in the United States and not require work authorization sponsorship now or in the future.
Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
No drug or alcohol related convictions on driving record in the past 5 years.
Must be able to understand, read, write and speak English.
Must be willing to work at the Sanford Airport (zip code 32773).
Must be willing to accept pay of $15.00/hour ($15.50/hour after 4pm) plus incentives.
Apart from religious observation, interested candidates must be willing to work a flexible full‑time (40 hour per week) shift schedule, including days, evenings, weekends and holidays. Days off will be on weekdays.
Equal Opportunity Employer, Disability, Veterans
Additional Information Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development
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Compensation and Schedule
Pay starts at $15.00 per hour ($15.50 per hour for hours worked after 4pm)
Eligible for monthly customer service bonus incentives and performance based incentives
Full‑time (40 hour per week) flexible shift schedule – days, evenings, weekends and holidays; days off on weekdays
Benefits
Paid time off
Employee rental car discounts
Retirement savings plan – 401k with matching profit sharing
Health, Life, Dental and Vision Insurance
Training and development
Location Sanford Airport, 8100 Red Cleveland Blvd, Sanford, FL 32773
Responsibilities
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure the Booth is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customers at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meet the needs of the customer.
Qualifications
Must be at least 18 years of age.
High School Diploma or GED required.
Minimum of 1 year experience handling customer service responsibilities.
Basic level experience and understanding of a PC and Microsoft Office products required.
Must be authorized to work in the United States and not require work authorization sponsorship now or in the future.
Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
No drug or alcohol related convictions on driving record in the past 5 years.
Must be able to understand, read, write and speak English.
Must be willing to work at the Sanford Airport (zip code 32773).
Must be willing to accept pay of $15.00/hour ($15.50/hour after 4pm) plus incentives.
Apart from religious observation, interested candidates must be willing to work a flexible full‑time (40 hour per week) shift schedule, including days, evenings, weekends and holidays. Days off will be on weekdays.
Equal Opportunity Employer, Disability, Veterans
Additional Information Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development
#J-18808-Ljbffr