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Boart Longyear

Service Operative Technician – Exploration Tools

Boart Longyear, Phoenix, Arizona, United States, 85003

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Service Operative Technician – Exploration Tools

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Boart Longyear . This is a field-based role supporting exploration drilling operations across the Western United States. Extensive travel is required (up to 80%), including site-based work in remote environments and occasional travel to Boart Longyear facilities or warehouses. Job Overview

The Exploration Tooling and Diamond Bits Service Technician is responsible for providing onsite support for customers using Boart Longyear’s diamond coring bits and exploration tooling. This includes tool servicing, failure analysis, field trials, and training to ensure product performance, customer satisfaction, and operational success. The technician serves as a technical liaison between the field and engineering, sales, and product development teams. This role is open to candidates located in the west region of the United States. Key Responsibilities

Field Service & Technical Support:

Conduct onsite inspections, servicing, and performance assessments of exploration drilling products including diamond bits, core barrels, and rods. Tooling Diagnostics & Optimization:

Analyze bit and tool wear, identify causes of poor performance, and recommend corrective actions to improve tool life and efficiency. Customer Training & Engagement:

Train drilling contractors and exploration teams on the correct handling, maintenance, and usage of Boart Longyear products. Field Trials & Product Validation:

Support new product introductions and trials by setting up tooling, capturing field performance data, and reporting findings. Product Feedback & Reporting:

Document service calls, performance issues, and customer feedback using designated reporting systems. Communicate observations to product and engineering teams for continuous improvement. Inventory & Equipment Management:

Maintain and track service kits, test inventory, and specialized field tools required to complete servicing and diagnostics. Qualifications

High school diploma or GED required. Technical training or certification in mechanics, drilling systems, or a related trade is a plus. 2–5 years of field experience in drilling services, tooling maintenance, or equipment support. Prior experience with exploration drilling or diamond bits strongly preferred. English required; Spanish is a plus. Physical & Environmental Conditions

Primarily field-based across exploration sites, with exposure to dust, noise, and varying weather conditions. Occasional work in shop or warehouse environments. Ability to lift, move, and carry equipment up to 75 lbs regularly. Requires bending, kneeling, and standing for extended periods. Safety & Company Overview

Boart Longyear is committed to health and safety, environmental protection, and fostering diverse, inclusive teams. We offer competitive pay, benefits, and career growth opportunities. To apply, visit

our careers page . We thank all applicants; only those selected for an interview will be contacted.

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