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Main Duties and Responsibilities
To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying Windows 10/11 Re-imaging Windows 11 onto machines from Windows 10 To assist all our users with any logged IT related incident when called upon To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary To accurately record, update and document requests using the IT service desk system To install and configure new IT equipment To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers, and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Please apply if you\'re interested in hearing more about the opportunity and if you feel you\'re capable of completing any of these job duties Qualifications and Preferences
Previous Helpdesk or Desktop Support or PC Technician Experience Is Preferred IT Certifications Are Desirable CompTIA Certifications are desirable for this role Employment Type and Pay
Contract to Hire basis; first shift opportunity Pay range: $19.00 - $24.00/hr. Pay negotiable based on experience This is a fully onsite position in Marshall, MI Workplace Details
Workplace Type: Fully onsite Additional Details
Application deadline: This position is anticipated to close on Oct 21, 2025 Eligible benefits may include Medical, Dental, Vision, 401(k), life insurance, disability, HSA, transportation benefits, and PTO/leave where applicable Application instructions: If interested, send your updated resume and contact information to zkanouse@teksystems.com About TEKsystems
TEKsystems is an Allegis Group company and an equal opportunity employer. We accelerate business transformation for our customers with a global team of professionals.
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To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying Windows 10/11 Re-imaging Windows 11 onto machines from Windows 10 To assist all our users with any logged IT related incident when called upon To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary To accurately record, update and document requests using the IT service desk system To install and configure new IT equipment To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers, and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Please apply if you\'re interested in hearing more about the opportunity and if you feel you\'re capable of completing any of these job duties Qualifications and Preferences
Previous Helpdesk or Desktop Support or PC Technician Experience Is Preferred IT Certifications Are Desirable CompTIA Certifications are desirable for this role Employment Type and Pay
Contract to Hire basis; first shift opportunity Pay range: $19.00 - $24.00/hr. Pay negotiable based on experience This is a fully onsite position in Marshall, MI Workplace Details
Workplace Type: Fully onsite Additional Details
Application deadline: This position is anticipated to close on Oct 21, 2025 Eligible benefits may include Medical, Dental, Vision, 401(k), life insurance, disability, HSA, transportation benefits, and PTO/leave where applicable Application instructions: If interested, send your updated resume and contact information to zkanouse@teksystems.com About TEKsystems
TEKsystems is an Allegis Group company and an equal opportunity employer. We accelerate business transformation for our customers with a global team of professionals.
#J-18808-Ljbffr