Higginbotham
Join to apply for the
Commercial Lines Account Manager
role at
Higginbotham . Higginbotham, a privately held, independent insurance and financial services firm, has an immediate opening for a
Commercial Insurance Account Manager
for our
Metairie, Covington, or LaPlace, LA
office. Responsibilities
Provides prompt, accurate and courteous service to clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing commercial accounts. Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines. Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures; documents electronic filing accordingly. Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals. Investigates, initiates and prepares necessary proposals and applications, submits or presents to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer. Prepares summaries of insurance schedules and proposals for account review. Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards. Consults, informs and educates audit procedures to clients. Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities. Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy clients’ needs and facilitate the processing of business. Seeks referrals from client base and follows through to get new accounts. Provides mentoring and guidance to Customer Service Representatives. Location
Metairie, Covington, or LaPlace, LA - in office role Experience and Education
5 (+) years of previous experience in commercial insurance required Licensing and Credentials
Active General Lines or Property & Casualty License required Systems
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Perks & Benefits
Generous employee benefits package which includes a robust wellness program Employee Ownership Opportunities Career progression opportunity - the potential for growth within the company Physical Requirements
Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions Notice to Recruiters and Staffing Agencies
To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. Details
Seniority level Mid-Senior level Employment type Full-time Job function Finance and Sales Industries Insurance
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Commercial Lines Account Manager
role at
Higginbotham . Higginbotham, a privately held, independent insurance and financial services firm, has an immediate opening for a
Commercial Insurance Account Manager
for our
Metairie, Covington, or LaPlace, LA
office. Responsibilities
Provides prompt, accurate and courteous service to clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing commercial accounts. Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines. Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures; documents electronic filing accordingly. Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals. Investigates, initiates and prepares necessary proposals and applications, submits or presents to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer. Prepares summaries of insurance schedules and proposals for account review. Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards. Consults, informs and educates audit procedures to clients. Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities. Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy clients’ needs and facilitate the processing of business. Seeks referrals from client base and follows through to get new accounts. Provides mentoring and guidance to Customer Service Representatives. Location
Metairie, Covington, or LaPlace, LA - in office role Experience and Education
5 (+) years of previous experience in commercial insurance required Licensing and Credentials
Active General Lines or Property & Casualty License required Systems
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Perks & Benefits
Generous employee benefits package which includes a robust wellness program Employee Ownership Opportunities Career progression opportunity - the potential for growth within the company Physical Requirements
Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions Notice to Recruiters and Staffing Agencies
To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. Details
Seniority level Mid-Senior level Employment type Full-time Job function Finance and Sales Industries Insurance
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