Axcelis Technologies
Eng Product Support Snr – Axcelis Technologies
Engineering Product Support Senior Engineer – Provides critical technical support to field engineers, technicians, and product support personnel diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Respond to situations where first‑line product support has failed to isolate or fix problems.
Report design reliability and maintenance problems or bugs to design engineering and software engineering.
May be involved in customer installation and training.
Provide support to customers/users where the product is highly technical or sophisticated in nature.
Education/Experience:
Typically requires a Bachelor’s degree with a minimum of 5 years of experience as an individual contributor.
EQUAL OPPORTUNITY STATEMENT Axcelis is an equal opportunity employer, providing opportunities with no discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
U.S. BASE SALARY RANGE
$107,741.48 - $161,612.22
Base pay is one part of a U.S. total compensation package which includes eligibility in the Axcelis Team Incentive bonus plan, and comprehensive benefits package (for regular employees working 20+ hours a week).
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Respond to situations where first‑line product support has failed to isolate or fix problems.
Report design reliability and maintenance problems or bugs to design engineering and software engineering.
May be involved in customer installation and training.
Provide support to customers/users where the product is highly technical or sophisticated in nature.
Education/Experience:
Typically requires a Bachelor’s degree with a minimum of 5 years of experience as an individual contributor.
EQUAL OPPORTUNITY STATEMENT Axcelis is an equal opportunity employer, providing opportunities with no discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
U.S. BASE SALARY RANGE
$107,741.48 - $161,612.22
Base pay is one part of a U.S. total compensation package which includes eligibility in the Axcelis Team Incentive bonus plan, and comprehensive benefits package (for regular employees working 20+ hours a week).
#J-18808-Ljbffr