Clearwave Fiber
Overview
We are looking for a results-driven and detail-oriented Installation & Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. Description
We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. Responsibilities
Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates hand tools (drills, saws) and test equipment including Optical Power Meters (OPM) and Volt Ohm Meters (VOM). Maintains vaults and taps as needed and reports any maintenance required to supervisor. Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, and traversing muddy areas or brush, including digging where required. Maintains equipment, tools and vehicles in working condition and submits necessary clerical forms (time, mileage, gas tickets, material and equipment charge-outs). Performs other related duties as assigned. Minimum Qualifications
High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver’s license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces; tolerate environmental conditions associated with confined spaces Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired
Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits
Lucrative bonus plans Medical, dental, and vision plans - start when you start Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks
Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values
Purpose
- We are about more than ourselves. Ownership
- We are owners. Courage
- We embrace challenge. Resourcefulness
- We find a way. Simplicity
- We focus on what matters. About Us
Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we’d like to invite you to consider joining us in this endeavor. Pre-hire Processes
Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability
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We are looking for a results-driven and detail-oriented Installation & Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. Description
We are looking for a results-driven and detail-oriented Installation Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues. Responsibilities
Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, and measures fiber optic signal strength using test equipment from street to house. Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service. Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers. Operates hand tools (drills, saws) and test equipment including Optical Power Meters (OPM) and Volt Ohm Meters (VOM). Maintains vaults and taps as needed and reports any maintenance required to supervisor. Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices. Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, and traversing muddy areas or brush, including digging where required. Maintains equipment, tools and vehicles in working condition and submits necessary clerical forms (time, mileage, gas tickets, material and equipment charge-outs). Performs other related duties as assigned. Minimum Qualifications
High School graduate or General Education Diploma Telecommunications (Fiber Optic, Telephone, CATV) experience preferred Ability to communicate effectively with customers, employees and management Valid driver’s license with history of safe driving record Knowledge of current industry-related terminology, procedures, and equipment preferred Must possess the ability to work in confined spaces such as attics and crawl spaces; tolerate environmental conditions associated with confined spaces Must be able to work from a ladder while using the required hand tools Additional Qualifications Desired
Ability to read and interpret construction drawings Basic understanding of service order flow and process IPTV/ ADSL Installation and repair experience Understanding of RUS and Company construction standards and specifications Basic computer knowledge Basic electricity knowledge Benefits
Lucrative bonus plans Medical, dental, and vision plans - start when you start Life insurance (self, spouse, children) Paid Time Off 401(k) Employee Assistance Plan Employee Referral Plan Additional Perks
Free services, if living within service area Tuition reimbursement Associate recognition program Advancement opportunities Collaborative work environment Our Core Values
Purpose
- We are about more than ourselves. Ownership
- We are owners. Courage
- We embrace challenge. Resourcefulness
- We find a way. Simplicity
- We focus on what matters. About Us
Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we’d like to invite you to consider joining us in this endeavor. Pre-hire Processes
Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. EOE/Disability
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