Global Channel Management, Inc.
Overview
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day-to-day function. Organizations need to reduce training and labor costs while still obtaining the best "talent" for the job. Responsibilities
Coordinate work tasks to ensure fulfillment of SOWs Track and report account information as required Provide basic equipment problem solving and diagnosis per training provided Customer problem resolution including escalation as required Qualifications
NETWORK/PRINTER KNOWLEDGE 1-2 years relevant experience resolving customer and equipment printing issues Lift and move up to 50 pounds Read, write and follow basic English instructions
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Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day-to-day function. Organizations need to reduce training and labor costs while still obtaining the best "talent" for the job. Responsibilities
Coordinate work tasks to ensure fulfillment of SOWs Track and report account information as required Provide basic equipment problem solving and diagnosis per training provided Customer problem resolution including escalation as required Qualifications
NETWORK/PRINTER KNOWLEDGE 1-2 years relevant experience resolving customer and equipment printing issues Lift and move up to 50 pounds Read, write and follow basic English instructions
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