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Witt/Kieffer

PM Host (CA, Santa Monica)

Witt/Kieffer, Santa Monica, California, United States, 90403

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Provide friendly, responsive service to create an exceptional dining experience for all our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Activities & Responsibilities Primary Promote, work, and act in a manner consistent with the mission of

TARTINE Warmly and graciously greet all guests and seat them at tables or in waiting areas. Open the front door for guests entering or leaving the restaurant when possible. Provide guests with menus and inform them of their server’s name upon seating. Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited. Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Call out name and number of party when tables become available. Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Answer telephone calls and respond to inquiries or transfer calls. Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Inform guests of establishment specialties and features. Receive and record guests' dining reservations. Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. Direct guests to coatrooms and waiting areas such as lounges. Relay messages to servers and bussers as needed. Thank guests as they leave and invite them to return. Attend all scheduled employee meetings and offers suggestions for improvement. Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant. Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. *** Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supplemental Take and prepare to-go orders. Operate cash registers to accept payments for food and beverages. Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. Order or requisition supplies and equipment for tables and serving stations. Assist with preparing and serving food and beverages. Tools & Technology (examples in parentheses) Carbonated beverage dispenser Cash registers Commercial use coffee or iced tea makers Non-carbonated beverage dispenser Personal computers Pocket calculator Point-of-sale terminals and workstations Point-of-sale software (Compris Advanced Manager's Workstation; Compris; Hospitality Control Solutions Aloha Point-of-Sale; ICVERIFY; Intuit QuickBooks Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR NeighborhoodPOS; The General Store; ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager) Special purpose telephones Calendar and scheduling software Table management or reservation software (Avenista, GuestBridge Reserve, OpenTable, Reservation) Office suite software (Microsoft Office) Operating system software Spreadsheet software (Microsoft Excel) Minimum Qualifications 1-2 years experience in an upscale dining environment Able to understand and speak using the predominant language(s) of guests Able to work in a standing position for long periods (up to 5 hours) Exceptional grooming habits. Tartine is an equal opportunity employer. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. Support / Barista - Manufactory - San Francisco

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