Prestige Volkswagen of Stamford
Receptionist/Cashier
Prestige Volkswagen of Stamford, Stamford, Connecticut, United States, 06925
Overview
Volkswagen of Stamford is seeking a dedicated Receptionist/Cashier to help grow our department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Responsibilities
Receive calls into the dealership, determine the nature of the caller’s business, and direct the caller to their destination. Handle basic accounting functions in accounts receivable and accounts payable; calculate the customer’s bill using the dealership’s computer system. Accept payments (cash, checks, and credit cards) and record the amount received on the repair order and/or counter ticket; issue receipts and make change accurately. Answer phones and direct customers to the proper department; follow up in a timely manner; operate the switchboard system. Handle customer complaints diplomatically and refer to the appropriate individual for resolution. Communicate with callers professionally and minimize time on hold; assist managers with clerical duties as needed. Be friendly, professional, courteous and efficient when working with all customers and employees; familiarize yourself with department structures and internal procedures. Qualifications
Experience with Microsoft Office suite is a plus. Available to work flexible hours on weeknights and weekends. Ability to communicate customers' interests, needs and requests to management and sales personnel. Professional personal appearance; clean driving record; valid driver’s license. Excellent oral and written communication skills; team player; ability to learn new technology. Benefits
Medical, Dental and Vision 401K Plan plus company match Competitive wages Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Competitive Compensation plan
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Volkswagen of Stamford is seeking a dedicated Receptionist/Cashier to help grow our department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Responsibilities
Receive calls into the dealership, determine the nature of the caller’s business, and direct the caller to their destination. Handle basic accounting functions in accounts receivable and accounts payable; calculate the customer’s bill using the dealership’s computer system. Accept payments (cash, checks, and credit cards) and record the amount received on the repair order and/or counter ticket; issue receipts and make change accurately. Answer phones and direct customers to the proper department; follow up in a timely manner; operate the switchboard system. Handle customer complaints diplomatically and refer to the appropriate individual for resolution. Communicate with callers professionally and minimize time on hold; assist managers with clerical duties as needed. Be friendly, professional, courteous and efficient when working with all customers and employees; familiarize yourself with department structures and internal procedures. Qualifications
Experience with Microsoft Office suite is a plus. Available to work flexible hours on weeknights and weekends. Ability to communicate customers' interests, needs and requests to management and sales personnel. Professional personal appearance; clean driving record; valid driver’s license. Excellent oral and written communication skills; team player; ability to learn new technology. Benefits
Medical, Dental and Vision 401K Plan plus company match Competitive wages Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Competitive Compensation plan
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