Gr8ttek
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IT Field Support Technician – Needham
role at
Gr8ttek
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long‑lasting partnerships.
Responsibilities
Accepting and delivering all service calls assigned
Completing all administrative tasks associated with each call
Communicating clearly in written and verbal form
Providing customer break‑fix support for designated equipment
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Possess excellent customer service skills
Qualifications
Typically requires technical school certification or equivalent and 1–2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs
Valid driver’s license
Reliable transportation with valid registration and adequate insurance
Must own a basic repair tool kit
Benefits
$40 per call
$5 per call per diem
Dell/Lenovo certification training
Referrals increase your chances of interviewing at Gr8ttek by 2x
#J-18808-Ljbffr
IT Field Support Technician – Needham
role at
Gr8ttek
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long‑lasting partnerships.
Responsibilities
Accepting and delivering all service calls assigned
Completing all administrative tasks associated with each call
Communicating clearly in written and verbal form
Providing customer break‑fix support for designated equipment
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Possess excellent customer service skills
Qualifications
Typically requires technical school certification or equivalent and 1–2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs
Valid driver’s license
Reliable transportation with valid registration and adequate insurance
Must own a basic repair tool kit
Benefits
$40 per call
$5 per call per diem
Dell/Lenovo certification training
Referrals increase your chances of interviewing at Gr8ttek by 2x
#J-18808-Ljbffr