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East Bank Club

Women's Locker Room Receptionist

East Bank Club, Chicago, Illinois, United States, 60290

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Woman's Locker Room Receptionist Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you!

Pay and Hours Rate of Pay:

$19.00 per hour , plus 5% commission. This is an entry-level role.

Part-time position. Evening and weekend availability required.

Responsibilities

Responding to needs within the locker room and partnering with other departments to ensure they are addressed.

Assigning and assisting members with locker rentals and locker room amenities.

Assisting member with spa appointment bookings and checking out products.

Answering phones: responding to inquiries and booking service appointments.

Exhibit excellent customer service skills at all times.

Complete job duties at times multitasking.

Maintain a clean and organized workspace for the reception associates.

Handle difficult situations in a calm manner while remaining professional.

Communicate effectively with team members and management.

Performing regular locker room walk throughs.

Requirements

Similar experience preferred.

Great communication skills with the ability to handle difficult situations.

Must be available to work various shifts & holidays (early mornings, late evenings and weekends).

Must be able to work well in a team setting.

Great organizational and time management skills.

The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending.

Benefits

Time Off & Retirement

Paid Time Off

401(k) with company match up to 3%

Value Sharing (Profit sharing)

Holiday Bonus

Paid Parental Leave

Health & Wellness

Comprehensive health, vision, and dental insurance

HSA and FSA enrollment options

Short- & Long-Term Disability options

Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage

Long-Term Care options: Coverage up to 50% of annual income

Accident and Critical Illness Insurance

EAP (Employee Assistance Program)

Pet Insurance through MetLife

Employee Perks

Free workout privileges

Employee discounts in the Pro Shop, Spa & Salon services and in the Market

Parking and transit benefits (pre-tax deduction)

Access to Tickets at Work discounts

Tuition reimbursement

East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

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