Motion Recruitment
Job Title: Hardware Repair Technician
Join to apply for the
Hardware Repair Technician
role at
Motion Recruitment . This premier Metro Atlanta-based organization is seeking an experienced Hardware Repair Technician for a long-term contract. The role involves providing on-site end-user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. Required:
DELL or Lenovo Laptop experience. Responsibilities
Hardware and laptop repairs and troubleshooting. Manage service requests through the ticketing system, meeting SLA requirements for response and resolution times. Communicate status updates regarding IT incidents and initiatives to the service desk, technical support coordinators, and schools via incident tracking software. Set up new devices, workstations, print stations, and assign default printers. Maintain data inventory and perform record-keeping functions for hardware assets, including start-up and end-of-year processes. Required Skills
At least 3 years of technical support experience, including hardware support in an enterprise environment. Preferred certifications: A+ or Microsoft Certification (MCP, MCSE, or desktop support certifications). Experience with hardware including desktops, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, and digital cameras. Experience using SCCM for software deployment and collection management. Familiarity with IT support tools such as Active Directory, Remedy, or LANdesk. Additional Information
Seniority Level: Mid-Senior level Employment Type: Contract Industry: Staffing and Recruiting
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Join to apply for the
Hardware Repair Technician
role at
Motion Recruitment . This premier Metro Atlanta-based organization is seeking an experienced Hardware Repair Technician for a long-term contract. The role involves providing on-site end-user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. Required:
DELL or Lenovo Laptop experience. Responsibilities
Hardware and laptop repairs and troubleshooting. Manage service requests through the ticketing system, meeting SLA requirements for response and resolution times. Communicate status updates regarding IT incidents and initiatives to the service desk, technical support coordinators, and schools via incident tracking software. Set up new devices, workstations, print stations, and assign default printers. Maintain data inventory and perform record-keeping functions for hardware assets, including start-up and end-of-year processes. Required Skills
At least 3 years of technical support experience, including hardware support in an enterprise environment. Preferred certifications: A+ or Microsoft Certification (MCP, MCSE, or desktop support certifications). Experience with hardware including desktops, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, and digital cameras. Experience using SCCM for software deployment and collection management. Familiarity with IT support tools such as Active Directory, Remedy, or LANdesk. Additional Information
Seniority Level: Mid-Senior level Employment Type: Contract Industry: Staffing and Recruiting
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