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Kelly

Client Service Specialist

Kelly, Hagerstown, Maryland, us, 21749

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Client Service Specialist

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Client Service Specialist Hagerstown, MD Direct Hire $40‑70k

Responsibilities

Greet clients in person and over the phone

Receive checks and security deposits, and process new accounts

Schedule client consultations

Assist Financial Consultant in gathering new assets

Proactively uncover additional business development opportunities

Place trade orders

Answer securities‑related questions

Deliver outstanding service and provide all clients an exceptional experience

Qualifications

Bachelor's degree or equivalent work related experience

Series 7 and 63 (or 66) licenses preferred

Minimum two years’ experience in a direct client facing role, ideally in financial services, retirement planning, or wealth management

Understanding of brokerage regulations and rules that govern client accounts

Detail oriented

Demonstrated experience handling client concerns and issues with tact and diplomacy

Ability to manage multiple client situations, needs, and inquiries simultaneously

Ability to work independently and as part of a team

Must be able to develop and maintain good cross enterprise working relationships

Must be proficient with Microsoft Office and CRM software

Outstanding written and oral communication skills

Benefits Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. Employees are entitled to earn paid sick leave under the applicable state or local plan. Click for more information on benefits and perks.

Equal Opportunity Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

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