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Hanover Inn at Dartmouth College

Banquet Captain

Hanover Inn at Dartmouth College, Hanover, New Hampshire, us, 03755

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Banquet Captain

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Hanover Inn at Dartmouth College

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Location Description: The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did.

Overview At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work! With its historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can't miss the opportunity to be part of a growing team! Our culture, full benefits package after less than 30 days, paid holiday and vacation, 401k with a company match, competitive wages! We are looking for talented people who have a genuine passion for service. Our core values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!

Your Role Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.

Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.

Break down to include bussing tables, putting away dirty linen and centerpieces.

Responsibilities also include cleaning of back hall and organizing of storerooms.

Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.

Assists as needed with event room setup according to meal period and table needs.

Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.

Serves food and beverages to guests, removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen.

Cleans and sanitizes tables and/or counters & seats after guests are finished.

Explains how various menu items are prepared, cooking methods and ingredients.

Takes into consideration any special request and dietary issues made by the guest.

Provides general property information, offers warm and sincere welcome/farewell for all guests.

Interacts with staff in a professional manner, assisting other departments with necessary information.

Ensures final quality check on food and beverage items prior to serving guests.

Monitors assigned tables for customer satisfaction, quality, and additional service.

Addresses any guest issue promptly and with high concern.

Aids other events and restaurant staff as needed.

Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Restaurants

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