Four Seasons Hotels and Resorts
Overview
Join to apply for the
Bell Attendant
role at
Four Seasons Hotels and Resorts About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. About the location: Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites and a luxury spa. We are located steps away from the Magnificent Mile, North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe to be discovered. The Role
The Four Seasons Chicago is looking for a passionate
On Call Bell Attendant
who can offer a sense of welcome to guests as they enter the hotel and a sentiment of gratitude until their departure. The On Call Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. What You Will Do
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Greet guests and escort them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pickups. Greets all guests passing through lobby and offers them assistance. Performs shoeshine service; picks up shoes from guest room, cleans and polishes them and returns them to the guest. Performs errands for guests and the hotel that may require local travel off of the hotel property. Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell staff and Valet staff and comply with job descriptions of both areas. Other duties as assigned when necessary. What You Bring
Previous guest services experience preferably in a luxury resort/hotel. The ability to lift up to 100 lbs and push a cart up to 200 lbs. The ability to work in warm temperatures outdoors. Team player with attitude of ready and willing to help where and when needed around the resort. What We Offer
Compensation: $14.84 - $16.34 plus gratuities 401(k) Retirement Plan and Employer Matching Program (eligibility based on hours worked) Paid Time Off benefits Energizing Employee Culture where you are encouraged to be your true self Comprehensive learning and development programs to help you elevate your craft Inclusive and diverse employee engagement & recognition events all year-round Complimentary Dry Cleaning for Employee Uniforms & Employee Meals Schedule & Hours
On Call - weekends required Flexibility to work early mornings, evenings, weekends and holidays. Candidates must have valid work authorization for the U.S. Note: Due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below: Instagram: @FSChicago • Twitter: @FSChicago • Facebook: https://www.facebook.com/FourSeasonsHotelChicago/ • LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/ Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For the EEOC poster information, please visit: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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Join to apply for the
Bell Attendant
role at
Four Seasons Hotels and Resorts About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. About the location: Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites and a luxury spa. We are located steps away from the Magnificent Mile, North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe to be discovered. The Role
The Four Seasons Chicago is looking for a passionate
On Call Bell Attendant
who can offer a sense of welcome to guests as they enter the hotel and a sentiment of gratitude until their departure. The On Call Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. What You Will Do
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Greet guests and escort them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pickups. Greets all guests passing through lobby and offers them assistance. Performs shoeshine service; picks up shoes from guest room, cleans and polishes them and returns them to the guest. Performs errands for guests and the hotel that may require local travel off of the hotel property. Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell staff and Valet staff and comply with job descriptions of both areas. Other duties as assigned when necessary. What You Bring
Previous guest services experience preferably in a luxury resort/hotel. The ability to lift up to 100 lbs and push a cart up to 200 lbs. The ability to work in warm temperatures outdoors. Team player with attitude of ready and willing to help where and when needed around the resort. What We Offer
Compensation: $14.84 - $16.34 plus gratuities 401(k) Retirement Plan and Employer Matching Program (eligibility based on hours worked) Paid Time Off benefits Energizing Employee Culture where you are encouraged to be your true self Comprehensive learning and development programs to help you elevate your craft Inclusive and diverse employee engagement & recognition events all year-round Complimentary Dry Cleaning for Employee Uniforms & Employee Meals Schedule & Hours
On Call - weekends required Flexibility to work early mornings, evenings, weekends and holidays. Candidates must have valid work authorization for the U.S. Note: Due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below: Instagram: @FSChicago • Twitter: @FSChicago • Facebook: https://www.facebook.com/FourSeasonsHotelChicago/ • LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/ Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For the EEOC poster information, please visit: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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