University of Michigan - Ann Arbor
Instructional Support Program Coordinator
University of Michigan - Ann Arbor, Ann Arbor, Michigan, us, 48113
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.
With questions about the position, requests for accommodations, or support with the application process, please email UMSI Human Resources at umsi.human.resources@umich.edu.
Reporting to the Associate Dean for Academic Affairs and working collaboratively with the School of Information (UMSI) Human Resources team, the Instructional Support Program Coordinator plays a central role in coordinating the onboarding, training, and administrative processes that support the Course Assistant (CA) temporary appointment program at UMSI. You will ensure a smooth experience for CAs and their supervisors by managing the CA lifecycle, from recruitment and onboarding to training, assignments, communication, and end-of-appointment transitions.
For a full job description, please visit the link here .
Responsibilities
Manage and record all Course Assistant (CA) assignments, including those hired through the IA process, and ensure HR receives updates on supervisor and appointment changes. Communicate with UMSI HR on assignments, terminations, and compliance matters related to U-M policies and union contracts. Provide clear time-reporting instructions for CAs supporting multiple courses or supervisors. Partner with instructors to evaluate continued employment, inform CAs of changes, and guide them through end-of-year re-application processes. Maintain a dedicated Canvas site and annual job postings to support CA communication, training, and recruitment. Qualifications
At least two years of experience providing administrative, HR, or student services support. Experienced in coordinating high-volume or cyclical processes while balancing multiple priorities and deadlines. Organizational and detail-oriented approach to data entry, tracking, and recordkeeping. Comfortable using tools such as Google Workspace and Canvas (or similar platforms) to support communication and collaboration. Demonstrated ability to work effectively within hybrid teams and across diverse roles and perspectives. Visa sponsorship is not available for this position. This is a two-year term-limited role at 87.5% FTE. The position may be extended after the two years, depending on performance, funding, and/or availability of work. Salary Information
The salary range for this position is $43,750 - $49,875 (equivalent to a full-time rate of $50,000 - $57,000). Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. You are encouraged to discuss salary questions to honor understanding and transparency throughout the recruiting process. Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: Generous time off (Vacation, Holidays, Season Days, Family Leave) A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting Many choices for comprehensive health insurance Dental and vision insurance Life insurance Long-term disability coverage Flexible spending accounts for healthcare and dependent care expenses Tuition support program This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment. The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act. Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. The University of Michigan is an equal employment opportunity employer.
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Manage and record all Course Assistant (CA) assignments, including those hired through the IA process, and ensure HR receives updates on supervisor and appointment changes. Communicate with UMSI HR on assignments, terminations, and compliance matters related to U-M policies and union contracts. Provide clear time-reporting instructions for CAs supporting multiple courses or supervisors. Partner with instructors to evaluate continued employment, inform CAs of changes, and guide them through end-of-year re-application processes. Maintain a dedicated Canvas site and annual job postings to support CA communication, training, and recruitment. Qualifications
At least two years of experience providing administrative, HR, or student services support. Experienced in coordinating high-volume or cyclical processes while balancing multiple priorities and deadlines. Organizational and detail-oriented approach to data entry, tracking, and recordkeeping. Comfortable using tools such as Google Workspace and Canvas (or similar platforms) to support communication and collaboration. Demonstrated ability to work effectively within hybrid teams and across diverse roles and perspectives. Visa sponsorship is not available for this position. This is a two-year term-limited role at 87.5% FTE. The position may be extended after the two years, depending on performance, funding, and/or availability of work. Salary Information
The salary range for this position is $43,750 - $49,875 (equivalent to a full-time rate of $50,000 - $57,000). Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. You are encouraged to discuss salary questions to honor understanding and transparency throughout the recruiting process. Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: Generous time off (Vacation, Holidays, Season Days, Family Leave) A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting Many choices for comprehensive health insurance Dental and vision insurance Life insurance Long-term disability coverage Flexible spending accounts for healthcare and dependent care expenses Tuition support program This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment. The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act. Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. The University of Michigan is an equal employment opportunity employer.
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