Allied Universal
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Security Field Supervisor
role at
Allied Universal .
Company Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Responsibilities
Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are maintained.
Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post or when changes to post orders are made.
Respond to call-offs that occur during your shift, identifying replacements or standing post until replacements arrive and assist Scheduler with scheduling for call-offs or other changes that occur at the site.
Identify any personnel problems occurring at posts, such as payroll issues or employee relations complaints, and forward any such issues to Operations Manager and/or Corporate Human Resources Director; may also be responsible for writing a report of the situation or assisting with an investigation.
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; may not initiate such decisions alone but may execute them under direction.
Distribute information to posts as directed by Branch or Corporate office.
Respond to client or site emergencies as they arise, ensuring appropriate communication to Operations and/or Branch Manager.
Qualifications (Must Have)
High school diploma or equivalent.
Valid Driver’s License with at least one year of driving experience. No major violations within last 36 months; no more than one at‑fault accident in last 24 months; no more than one minor moving violation in last 24 months; no combination of one at‑fault accident and one minor moving violation in last 24 months.
Minimum of three (3) years of professional protective service experience.
Ability to write effective and concise reports in legible handwriting.
Able to use good independent judgment and discretion.
Outstanding oral and written communication skills.
Ability to successfully interact at all levels of the organization, including clients.
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Preferred Qualifications (Nice to Have)
Experience in scheduling, operations management, or other leadership functions of security industry.
Prior experience in the security industry, law enforcement, and/or military.
Working knowledge of Microsoft Office applications.
Benefits
Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in company’s 401(k) plan, subject to eligibility requirements.
Eight paid holidays annually, five sick days, and four personal days.
Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law.
Equal Employment Opportunity Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.
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Security Field Supervisor
role at
Allied Universal .
Company Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Responsibilities
Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are maintained.
Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post or when changes to post orders are made.
Respond to call-offs that occur during your shift, identifying replacements or standing post until replacements arrive and assist Scheduler with scheduling for call-offs or other changes that occur at the site.
Identify any personnel problems occurring at posts, such as payroll issues or employee relations complaints, and forward any such issues to Operations Manager and/or Corporate Human Resources Director; may also be responsible for writing a report of the situation or assisting with an investigation.
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; may not initiate such decisions alone but may execute them under direction.
Distribute information to posts as directed by Branch or Corporate office.
Respond to client or site emergencies as they arise, ensuring appropriate communication to Operations and/or Branch Manager.
Qualifications (Must Have)
High school diploma or equivalent.
Valid Driver’s License with at least one year of driving experience. No major violations within last 36 months; no more than one at‑fault accident in last 24 months; no more than one minor moving violation in last 24 months; no combination of one at‑fault accident and one minor moving violation in last 24 months.
Minimum of three (3) years of professional protective service experience.
Ability to write effective and concise reports in legible handwriting.
Able to use good independent judgment and discretion.
Outstanding oral and written communication skills.
Ability to successfully interact at all levels of the organization, including clients.
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Preferred Qualifications (Nice to Have)
Experience in scheduling, operations management, or other leadership functions of security industry.
Prior experience in the security industry, law enforcement, and/or military.
Working knowledge of Microsoft Office applications.
Benefits
Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in company’s 401(k) plan, subject to eligibility requirements.
Eight paid holidays annually, five sick days, and four personal days.
Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law.
Equal Employment Opportunity Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.
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