California Polytechnic State University (Cal Poly)
Police Dispatcher II
California Polytechnic State University (Cal Poly), San Luis Obispo, California, us, 93403
The Communications and Records section dispatches university police and other public safety personnel and operates as the primary campus public safety answering point using an enhanced 9-1-1 telephone system. The Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. Fire and emergency medical response are initiated by the Police Dispatcher and are transferred to allied agencies.
The Police Dispatcher offers pre-arrival patient-care instructions and performs other duties of emergency medical dispatch using guidelines established by the appropriate Emergency Medical Services Agency. The Communications and Records section is also the central records repository for the University Police Department and the law enforcement-related portion of the Parking and Commuter Services section.
Department Summary
Under the administration of the Chief of Police, the University Police Department is responsible for the safety, health and well-being of the university community. The University Police Department consists of two divisions, an Operations Division managed by a Deputy Chief and Lieutenant, and a Support Division managed by an Associate Director. Communications and Records is within the Support Division, is supervised by a Communications and Records Manager, and is staffed by 5 staff Police Dispatchers and 1-10 Hourly/On-Call staff Police Dispatchers. Key Qualifications
Thorough knowledge of legal codes, restrictions, and requirements; procedures and techniques for receiving complaints and calls for service, and for dispatching and communicating with field units; information systems (CJIS, CLETS, OMV, DOJ, LEDS, NCIC, NLETS); public safety-related agencies and field units/personnel; agency rules and procedures; and equipment operating procedures. Ability to present, describe and summarize information orally using clear, concise and appropriate language in an organized manner and to derive the correct meaning from various types of information received orally. Thorough knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to effectively converse using police radio systems. Working knowledge of public safety-related agencies and the respective communication protocols. Education And Experience
High school diploma or equivalent. Must be able to type 40 wpm. Two years of demonstrated competency using a computer-aided dispatch (CAD) and a two-way radio communication system in a law enforcement or comparable agency within the last ten years. Must possess a current P.O.S.T. Public Safety Dispatcher certificate. Must have successfully completed or be able to complete within one year of hire, the P.O.S.T. Communication Training Officer Course AND the P.O.S.T. Records Course. Selected candidates must successfully pass a pre employment background and fingerprinting check as well as a general medical examination, drug test, and hearing test and supplemental P.O.S.T. requirements for dispatchers such as physical and psychological examinations, hearing test, drug testing and related requirements Salary And Benefits
Anticipated Hiring Range: $71,000 - $85,000 annually Classification Range: $49,728 - $90,000 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment.
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Under the administration of the Chief of Police, the University Police Department is responsible for the safety, health and well-being of the university community. The University Police Department consists of two divisions, an Operations Division managed by a Deputy Chief and Lieutenant, and a Support Division managed by an Associate Director. Communications and Records is within the Support Division, is supervised by a Communications and Records Manager, and is staffed by 5 staff Police Dispatchers and 1-10 Hourly/On-Call staff Police Dispatchers. Key Qualifications
Thorough knowledge of legal codes, restrictions, and requirements; procedures and techniques for receiving complaints and calls for service, and for dispatching and communicating with field units; information systems (CJIS, CLETS, OMV, DOJ, LEDS, NCIC, NLETS); public safety-related agencies and field units/personnel; agency rules and procedures; and equipment operating procedures. Ability to present, describe and summarize information orally using clear, concise and appropriate language in an organized manner and to derive the correct meaning from various types of information received orally. Thorough knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to effectively converse using police radio systems. Working knowledge of public safety-related agencies and the respective communication protocols. Education And Experience
High school diploma or equivalent. Must be able to type 40 wpm. Two years of demonstrated competency using a computer-aided dispatch (CAD) and a two-way radio communication system in a law enforcement or comparable agency within the last ten years. Must possess a current P.O.S.T. Public Safety Dispatcher certificate. Must have successfully completed or be able to complete within one year of hire, the P.O.S.T. Communication Training Officer Course AND the P.O.S.T. Records Course. Selected candidates must successfully pass a pre employment background and fingerprinting check as well as a general medical examination, drug test, and hearing test and supplemental P.O.S.T. requirements for dispatchers such as physical and psychological examinations, hearing test, drug testing and related requirements Salary And Benefits
Anticipated Hiring Range: $71,000 - $85,000 annually Classification Range: $49,728 - $90,000 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment.
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