Crown Castle
Overview
Position Title:
Sales Enablement Specialist (P2) at Crown Castle Sales enablement position supporting Crown Castle's Enterprise Sales team. The ideal candidate will help design and then implement/oversee field enablement initiatives to improve seller and team success. This role will establish core metrics and reporting to enhance seller and sales team productivity, engage in selling tasks such as responding to client requests for pricing, qualifying opportunities, coordinating and participating in client meetings, and submitting orders for booking. The role also works with Regional sales to identify administrative work to offload to allow sales leaders to spend more time in the field and coach sellers. Responsibilities
Qualify requirements with clients (in coordination with sales teams) to efficiently generate quotes and process customer orders with high accuracy and within targeted timeframes, utilizing various platforms including email, customer-provided documents and third-party systems. Identify core metrics and related reporting to inform sales leadership and assist in coaching of sellers and support teams. Create and maintain opportunity records in CRM systems, ensuring proper documentation from initial opportunity through contract generation. Initiate communication between sales teams, clients and other Crown departments to help expedite the sales process. Identify and handle administrative activities for sellers and sales leaders to reduce operational workload and enable more time for customer engagements. Coordinate and prepare materials for weekly team meetings and monthly district reviews, including agenda preparation, speaker coordination and action item tracking. Prepare and report on 90-day district activity plans to align across teams and track progress against key initiatives. Prepare weekly activity summaries and basic reports for sales leadership review. Education/Certifications
Bachelor's Degree or equivalent work experience Experience/Minimum Requirements
Two (2) or more years in sales, sales enablement or sales support experience Telecom experience preferred Expectations
Strong organizational and time management skills Basic understanding of enterprise telecommunications solutions, including Ethernet, IP, SD-WAN, Dark Fiber, and DWDM Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and Teams Working knowledge of Microsoft Power BI or Tableau preferred Detail-oriented with ability to manage multiple tasks Ability to work independently and collaboratively in a team environment Engage with customers face to face at their workplace or off-site location. Pre-employment background check may be conducted as required by local regulations. Competencies
Action Oriented Customer Focus Learning Agility Problem Solving Organizational Skills Team Player Self-Development Organizational Relationship
Reports to:
Enterprise Managing Director Title(s) of direct reports (if applicable):
N/A Working Conditions
This role falls into our hybrid work model, which is 2 days work from home (Monday and Friday) and 3 days in the office (Tuesday through Thursday), with possible travel as needed. Compensation
The pay range offered for this position is $31.54 - $43.36 per hour. A candidate’s offer is determined by various factors including experience, role-related knowledge and skills, education or training, internal alignment, and work location. The compensation package may include incentive opportunities such as discretionary annual cash bonus or commissions, and equity incentives where applicable. Pursuant to applicable laws, Crown Castle will consider qualified applicants with arrest and conviction records. The position will remain posted until filled.
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Position Title:
Sales Enablement Specialist (P2) at Crown Castle Sales enablement position supporting Crown Castle's Enterprise Sales team. The ideal candidate will help design and then implement/oversee field enablement initiatives to improve seller and team success. This role will establish core metrics and reporting to enhance seller and sales team productivity, engage in selling tasks such as responding to client requests for pricing, qualifying opportunities, coordinating and participating in client meetings, and submitting orders for booking. The role also works with Regional sales to identify administrative work to offload to allow sales leaders to spend more time in the field and coach sellers. Responsibilities
Qualify requirements with clients (in coordination with sales teams) to efficiently generate quotes and process customer orders with high accuracy and within targeted timeframes, utilizing various platforms including email, customer-provided documents and third-party systems. Identify core metrics and related reporting to inform sales leadership and assist in coaching of sellers and support teams. Create and maintain opportunity records in CRM systems, ensuring proper documentation from initial opportunity through contract generation. Initiate communication between sales teams, clients and other Crown departments to help expedite the sales process. Identify and handle administrative activities for sellers and sales leaders to reduce operational workload and enable more time for customer engagements. Coordinate and prepare materials for weekly team meetings and monthly district reviews, including agenda preparation, speaker coordination and action item tracking. Prepare and report on 90-day district activity plans to align across teams and track progress against key initiatives. Prepare weekly activity summaries and basic reports for sales leadership review. Education/Certifications
Bachelor's Degree or equivalent work experience Experience/Minimum Requirements
Two (2) or more years in sales, sales enablement or sales support experience Telecom experience preferred Expectations
Strong organizational and time management skills Basic understanding of enterprise telecommunications solutions, including Ethernet, IP, SD-WAN, Dark Fiber, and DWDM Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and Teams Working knowledge of Microsoft Power BI or Tableau preferred Detail-oriented with ability to manage multiple tasks Ability to work independently and collaboratively in a team environment Engage with customers face to face at their workplace or off-site location. Pre-employment background check may be conducted as required by local regulations. Competencies
Action Oriented Customer Focus Learning Agility Problem Solving Organizational Skills Team Player Self-Development Organizational Relationship
Reports to:
Enterprise Managing Director Title(s) of direct reports (if applicable):
N/A Working Conditions
This role falls into our hybrid work model, which is 2 days work from home (Monday and Friday) and 3 days in the office (Tuesday through Thursday), with possible travel as needed. Compensation
The pay range offered for this position is $31.54 - $43.36 per hour. A candidate’s offer is determined by various factors including experience, role-related knowledge and skills, education or training, internal alignment, and work location. The compensation package may include incentive opportunities such as discretionary annual cash bonus or commissions, and equity incentives where applicable. Pursuant to applicable laws, Crown Castle will consider qualified applicants with arrest and conviction records. The position will remain posted until filled.
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