Food Lion
Overview
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties And Responsibilities
Manage the Produce Department, including hiring, training and developing department associates Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports Daily management of labor and the coaching of associates to achieve productivity expectations Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy Support the achievement of budgeted financial and operating results Create a positive shopping experience through enthusiastic customer service and a fast, easy, flexible and friendly environment Role model outstanding, friendly customer service and use knowledge of department products to offer solutions that meet or exceed customers’ expectations Control store expenses through proper ordering, care for supplies and equipment Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems Perform duties to ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained Ensure Produce Department schedules provide extraordinary customer service at all times Have a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, and related items to manage the Produce Department Ensure ordering, receiving, preparation, conditioning and displaying of merchandise complies with policies and guidelines Observe and correct unsafe conditions that could cause accidents Record and report accidents in accordance with established procedures Monitor shrink and provide coaching to prevent losses Ensure advertising and sales promotion materials and signage are properly utilized Ensure compliance with local, state and federal regulations Adhere to all company guidelines, policies and standard practices Maintain security standards Complete Computer Based Training (CBT), Training Packet and Training Aid courses Provide recognition of accomplishments and constructive counseling as it relates to customer satisfaction and store sales Perform all other duties as assigned Qualifications
High school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation Physical Requirements
Ability to use computers and other communication systems required to perform job functions Ability to use handheld computers for orders, mark downs, scan outs, and inventory Stand 100% of the time, frequently walking short distances Ability to push or pull up to 2000 pounds using a pallet jack or float Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check invoices, dates, and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail
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Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties And Responsibilities
Manage the Produce Department, including hiring, training and developing department associates Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports Daily management of labor and the coaching of associates to achieve productivity expectations Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy Support the achievement of budgeted financial and operating results Create a positive shopping experience through enthusiastic customer service and a fast, easy, flexible and friendly environment Role model outstanding, friendly customer service and use knowledge of department products to offer solutions that meet or exceed customers’ expectations Control store expenses through proper ordering, care for supplies and equipment Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems Perform duties to ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained Ensure Produce Department schedules provide extraordinary customer service at all times Have a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, and related items to manage the Produce Department Ensure ordering, receiving, preparation, conditioning and displaying of merchandise complies with policies and guidelines Observe and correct unsafe conditions that could cause accidents Record and report accidents in accordance with established procedures Monitor shrink and provide coaching to prevent losses Ensure advertising and sales promotion materials and signage are properly utilized Ensure compliance with local, state and federal regulations Adhere to all company guidelines, policies and standard practices Maintain security standards Complete Computer Based Training (CBT), Training Packet and Training Aid courses Provide recognition of accomplishments and constructive counseling as it relates to customer satisfaction and store sales Perform all other duties as assigned Qualifications
High school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation Physical Requirements
Ability to use computers and other communication systems required to perform job functions Ability to use handheld computers for orders, mark downs, scan outs, and inventory Stand 100% of the time, frequently walking short distances Ability to push or pull up to 2000 pounds using a pallet jack or float Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check invoices, dates, and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail
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