REEDS Jewelers
Luxury Timepiece Sales Specialist - OMEGA - SouthPark Mall
REEDS Jewelers, Wilmington, North Carolina, United States, 28412
Overview
REEDS Jewelers is seeking a Timepiece Sales Specialist to join our OMEGA boutique in Charlotte, working with luxury timepieces and jewelry. This role focuses on delivering an exceptional client experience, building relationships, and representing the excellence of the OMEGA and REEDS brands. Responsibilities
Sales & Business Support: Deliver on personal and store sales goals, serve as a brand ambassador and product expert on the sales floor, maintain expert knowledge of product features, brand heritage, and timepiece technology, and support merchandising, inventory management, and promotional execution. Client Experience & Community Engagement: Create a client-first culture centered on luxury service and personalized experiences, manage an appointment-driven selling model, cultivate long-term client relationships, participate in personalized client outreach and clienteling efforts, assist with in-store events that drive traffic and strengthen client loyalty, and collaborate with corporate teams on marketing and community engagement. Team Development & Leadership: Partner with leadership to support a high-performing team culture, provide peer support and share product knowledge, and participate in ongoing training for selling skills and client service excellence. Operations & Store Standards: Ensure accurate inventory management, POS system usage, shrink control, maintain boutique visual standards and organization, and execute store operations efficiently and professionally. Our Values
Integrity - Do what's right, always Performance Excellence - Drive results and growth Stewardship - Build trust at every turn Professionalism - Lead with confidence and consistency Entrepreneurial Spirit - Think boldly, act decisively Team Orientation - Support, uplift, and collaborate Passion - Love what you do and share it with others Requirements
Required Qualifications
3+ years of experience in luxury retail, timepieces, or jewelry Proven ability to exceed sales goals while building brand loyalty Strong selling, communication, and relationship-building skills Proficient in POS systems, Microsoft Office, and digital communication tools Availability to work a flexible schedule including evenings, weekends, and holidays High School Diploma or equivalent Ability to stand long durations and carry up to 30 lbs. Legal authorization to work in the U.S. Preferred Qualifications
Experience with premium timepiece brands GIA coursework or certifications Deep passion for horology and creating elevated, memorable client experiences Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth, and a drug-free workplace. REEDS Jewelers is an Equal Opportunity Employer.
We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke- and drug-free environment. Job Details
Seniority level: Associate Employment type: Full-time Location: Wilmington, NC
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REEDS Jewelers is seeking a Timepiece Sales Specialist to join our OMEGA boutique in Charlotte, working with luxury timepieces and jewelry. This role focuses on delivering an exceptional client experience, building relationships, and representing the excellence of the OMEGA and REEDS brands. Responsibilities
Sales & Business Support: Deliver on personal and store sales goals, serve as a brand ambassador and product expert on the sales floor, maintain expert knowledge of product features, brand heritage, and timepiece technology, and support merchandising, inventory management, and promotional execution. Client Experience & Community Engagement: Create a client-first culture centered on luxury service and personalized experiences, manage an appointment-driven selling model, cultivate long-term client relationships, participate in personalized client outreach and clienteling efforts, assist with in-store events that drive traffic and strengthen client loyalty, and collaborate with corporate teams on marketing and community engagement. Team Development & Leadership: Partner with leadership to support a high-performing team culture, provide peer support and share product knowledge, and participate in ongoing training for selling skills and client service excellence. Operations & Store Standards: Ensure accurate inventory management, POS system usage, shrink control, maintain boutique visual standards and organization, and execute store operations efficiently and professionally. Our Values
Integrity - Do what's right, always Performance Excellence - Drive results and growth Stewardship - Build trust at every turn Professionalism - Lead with confidence and consistency Entrepreneurial Spirit - Think boldly, act decisively Team Orientation - Support, uplift, and collaborate Passion - Love what you do and share it with others Requirements
Required Qualifications
3+ years of experience in luxury retail, timepieces, or jewelry Proven ability to exceed sales goals while building brand loyalty Strong selling, communication, and relationship-building skills Proficient in POS systems, Microsoft Office, and digital communication tools Availability to work a flexible schedule including evenings, weekends, and holidays High School Diploma or equivalent Ability to stand long durations and carry up to 30 lbs. Legal authorization to work in the U.S. Preferred Qualifications
Experience with premium timepiece brands GIA coursework or certifications Deep passion for horology and creating elevated, memorable client experiences Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth, and a drug-free workplace. REEDS Jewelers is an Equal Opportunity Employer.
We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke- and drug-free environment. Job Details
Seniority level: Associate Employment type: Full-time Location: Wilmington, NC
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