The Orvis Company
Overview
At Orvis, our Sales Associates are front line Retail Guidesinspiring, outfitting, and guiding customers on their outdoor adventures. We are seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. This position is a seasonal and part time employee working up to 10 hours per week. Working alongside the Store Manager and Lead Retail Guide, you will: Create a store atmosphere that is welcoming and inclusive Serve as a brand ambassador and lead by example in a fast-paced retail environment Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love Responsibilities
Provide friendly and inviting service, build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe Deliver world-class customer service through empathy, critical thinking and customer centricity Develop in-depth knowledge of Orvis products and services, engage customers and suggest products in an authentic and helpful manner Leverage assets across Orvis omnichannel retail platform Maintain current computer skills and the ability to learn and apply business programs Handle ambiguity, use sound judgment, and solve problems for customers Apply creativity and, if possible, visual merchandising skills Enhance store presentation during downtime through merchandising, maintaining standards, and restocking Reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and maintain stamina for floor sets Maintain a safe, clean and orderly workspace by following all safety policies and procedures Qualifications
Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe Delivery of world-class customer service through empathy, critical thinking and customer centricity Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner Entrepreneurial spirit and the ability to leverage assets across Orvis omnichannel retail platform Current computer skills and the ability to learn and apply business programs Ability to handle ambiguity, use sound judgement, and solve problems for customers Creativity and visual merchandising skills are a plus Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets Maintain a safe, clean and orderly workspace by following all safety policies and procedures What We Offer
We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: Monthly Team Incentive Program Employer Matched 401(k) savings plan Generous associate discount, and opportunities to earn travel credits Privacy Notice
To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html #J-18808-Ljbffr
At Orvis, our Sales Associates are front line Retail Guidesinspiring, outfitting, and guiding customers on their outdoor adventures. We are seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. This position is a seasonal and part time employee working up to 10 hours per week. Working alongside the Store Manager and Lead Retail Guide, you will: Create a store atmosphere that is welcoming and inclusive Serve as a brand ambassador and lead by example in a fast-paced retail environment Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love Responsibilities
Provide friendly and inviting service, build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe Deliver world-class customer service through empathy, critical thinking and customer centricity Develop in-depth knowledge of Orvis products and services, engage customers and suggest products in an authentic and helpful manner Leverage assets across Orvis omnichannel retail platform Maintain current computer skills and the ability to learn and apply business programs Handle ambiguity, use sound judgment, and solve problems for customers Apply creativity and, if possible, visual merchandising skills Enhance store presentation during downtime through merchandising, maintaining standards, and restocking Reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and maintain stamina for floor sets Maintain a safe, clean and orderly workspace by following all safety policies and procedures Qualifications
Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe Delivery of world-class customer service through empathy, critical thinking and customer centricity Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner Entrepreneurial spirit and the ability to leverage assets across Orvis omnichannel retail platform Current computer skills and the ability to learn and apply business programs Ability to handle ambiguity, use sound judgement, and solve problems for customers Creativity and visual merchandising skills are a plus Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets Maintain a safe, clean and orderly workspace by following all safety policies and procedures What We Offer
We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: Monthly Team Incentive Program Employer Matched 401(k) savings plan Generous associate discount, and opportunities to earn travel credits Privacy Notice
To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html #J-18808-Ljbffr