The US Oncology Network
Patient Account Follow-Up Specialist
The US Oncology Network, Wichita, Kansas, United States, 67232
The Cancer Center of Kansas (CCK) is seeking a full-time, on-site
Patient Account Follow-Up Specialist
to join our team in our
Wichita ,
KS
offices. The typical work week is
Monday through Friday, 8:30 AM – 5:00 PM
with no major holidays, no on-call and no weekends. Overview
The Cancer Center of Kansas (CCK) is seeking a
full-time , on-site
Patient Account Follow-Up Specialist
to join our team in Wichita, KS. What does this position entail?
This role, under general supervision, is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine and non-routine account inquiries. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. Responsibilities
Reviews reports, identifies denied claims, researches and resolves issues, may perform a detailed reconciliation of accounts, and resubmits claim to payer. Contacts third party payers to resolve payer issues, expedite claim processing, and maximize medical claim reimbursement; reconciliation of accounts, and resubmits claim to payer. Responds to insurance companies’ requests for information in a prompt and professional manner. Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payer trends to supervisor. Works with co-workers to resolve payment and billing errors. Monitors and updates delinquent account status. Recommends accounts for collection or write-off. Answers patient payment, billing, and insurance questions and resolves complaints. Sets up payment plans. Updates addresses for returned mail. Demonstrates knowledge of and adheres to confidentiality, state, federal, and HIPAA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient’s records and information. Attends required, applicable meetings and remains current on all compliance requirements. Ensures all applicable policies and procedures of the company and Network are followed. Other duties as requested or assigned including coverage within the department. Supervisory Responsibilities
None. Qualifications
Minimum Qualifications: High school degree or equivalent. Minimum four (4) years medical billing, payment and/or verification experience preferred. Knowledge of state, federal, and third party claims processing and collection guidelines preferred. Physical Demands of the Job
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment
The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites. We’re monitoring job postings and participation; if you apply, you may be contacted by us through the platform. This is not a job alert request.
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Patient Account Follow-Up Specialist
to join our team in our
Wichita ,
KS
offices. The typical work week is
Monday through Friday, 8:30 AM – 5:00 PM
with no major holidays, no on-call and no weekends. Overview
The Cancer Center of Kansas (CCK) is seeking a
full-time , on-site
Patient Account Follow-Up Specialist
to join our team in Wichita, KS. What does this position entail?
This role, under general supervision, is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine and non-routine account inquiries. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. Responsibilities
Reviews reports, identifies denied claims, researches and resolves issues, may perform a detailed reconciliation of accounts, and resubmits claim to payer. Contacts third party payers to resolve payer issues, expedite claim processing, and maximize medical claim reimbursement; reconciliation of accounts, and resubmits claim to payer. Responds to insurance companies’ requests for information in a prompt and professional manner. Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payer trends to supervisor. Works with co-workers to resolve payment and billing errors. Monitors and updates delinquent account status. Recommends accounts for collection or write-off. Answers patient payment, billing, and insurance questions and resolves complaints. Sets up payment plans. Updates addresses for returned mail. Demonstrates knowledge of and adheres to confidentiality, state, federal, and HIPAA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient’s records and information. Attends required, applicable meetings and remains current on all compliance requirements. Ensures all applicable policies and procedures of the company and Network are followed. Other duties as requested or assigned including coverage within the department. Supervisory Responsibilities
None. Qualifications
Minimum Qualifications: High school degree or equivalent. Minimum four (4) years medical billing, payment and/or verification experience preferred. Knowledge of state, federal, and third party claims processing and collection guidelines preferred. Physical Demands of the Job
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment
The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites. We’re monitoring job postings and participation; if you apply, you may be contacted by us through the platform. This is not a job alert request.
#J-18808-Ljbffr