One Plant
Retail Sales Associate - Full Time
One Plant, Huntington Station, New York, United States, 11750
COMPANY OVERVIEW
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features high quality, award-winning cannabis products. With dozens of locations nationwide, Sunnyside dispensaries provide a welcoming, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. Our SEED initiative focuses on Social Equity and Educational Development to ensure equal opportunity for all to work in and own businesses in cannabis. Cresco Labs aims to lead the nation’s cannabis industry with a focus on quality, consistency, integrity and professionalism. If you’re interested in joining our mission, join our team today.
MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations promote legitimacy by adhering to regulations and supporting the clinical efficacy of cannabis. As Cresco grows, we will maintain professionalism and precision in each new market we enter.
JOB SUMMARY The Wellness Advisor for Sunnyside Huntington, NY will advise customers (recreational, medicinal and caregivers) in selecting cannabis products to meet their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use customer service, product knowledge and compliance with state regulations to ensure a best-in-class experience. Wellness Advisors manage the customer lifecycle from check-in to consultation, order fulfillment to checkout, with compliance to applicable state and company regulations at the forefront of all tasks.
At Sunnyside , we believe the employee experience is paramount. With a focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
The opportunity to learn fundamental cannabis product knowledge and industry compliance standards.
Training to navigate different customer interactions and circumstances.
A unique sales experience with a consultative and personalized approach.
Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service.
Our dispensaries
are typically open seven days a week, with flexibility to work across opening and closing shifts, weekends and holidays. Part-time schedules are 15–25 hours per week, typically based around peak hours.
WHO YOU ARE
You are energetic, with strong interpersonal skills and the ability to work well with others. Collaboration is key to our team’s success.
You enjoy people and enjoy consulting with customers, listening to their needs and providing an exceptional experience to build loyalty.
You are resilient and agile, using challenges as opportunities to acquire or master skills.
You hold yourself to a high level of integrity and commit to doing the right thing in a highly regulated industry.
CORE JOB DUTIES
Greet customers and provide a best-in-class experience.
Build customer relationships by asking questions and listening attentively to needs.
Educate customers about different cannabis products and their effects to assist in product selection.
Apply effective selling and cross-selling techniques to build baskets.
Verify proper documentation and ID for customers.
Assist in verifying the accuracy of orders dispensed to customers in a timely fashion.
Label and package customer orders.
Perform accurate cash handling in the Point of Sale system, following SOPs.
Maintain accurate records of dispensary activities including customer records, sales, deliveries and returns in accordance with state regulations and company standards.
Perform routine inventory counts and ensure stock meets compliance regulations.
Assist in organizing sales floor merchandise and product displays.
Ensure security measures and safety compliance in the store per SOPs.
Keep the store organized and clean for customers and team members.
Escalate employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
High School Diploma or equivalent.
Minimum 1 year of experience in customer service; retail or hospitality experience preferred.
Flexibility to work shifts that may include opening, closing, weekends and holidays.
Excellent customer service skills and ability to engage with customers.
Demonstrated ability to learn and apply technical and product information in a professional consultative manner.
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS
Cresco Labs offers eligible employees a robust benefits package including major medical, dental and vision insurance, a 401(K) match, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We provide paid holidays and paid time off, with additional rewards such as discretionary bonuses, stock options and participation in our employee discount program. Benefits eligibility may vary by full-time or part-time status, location, or position.
In accordance with local and state compensation laws, the listed compensation is the current estimated range for the position. Final offer details and future compensation depend on factors such as geographic location, market data, skills and experience. For questions, discuss with your recruiter during the interview process.
Pay Range $18.16 — $22.16 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply.
Must comply with all legal and company regulations for working in the industry.
Cresco Labs is an Equal Opportunity Employer and all applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
California Consumer Privacy Act (CCPA) Notice to Applicants: Please read the California Employee Privacy Notice regarding Sunnyside and Cresco Labs’ policies pertaining to collection, use, and disclosure of personal information. This notice supplements our privacy policy and applies to California resident employees and job applicants. Applicants with disabilities may request an alternative format by contacting CCPAnotice@crescolabs.com.
Reporting a Scam: Cresco Labs is aware of fictitious employment offers. Never provide payment or personal banking information. Applications can be securely submitted through our career pages. If you are unsure about an offer, contact Report-a-spam@crescolabs.com for questions.
#J-18808-Ljbffr
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features high quality, award-winning cannabis products. With dozens of locations nationwide, Sunnyside dispensaries provide a welcoming, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. Our SEED initiative focuses on Social Equity and Educational Development to ensure equal opportunity for all to work in and own businesses in cannabis. Cresco Labs aims to lead the nation’s cannabis industry with a focus on quality, consistency, integrity and professionalism. If you’re interested in joining our mission, join our team today.
MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations promote legitimacy by adhering to regulations and supporting the clinical efficacy of cannabis. As Cresco grows, we will maintain professionalism and precision in each new market we enter.
JOB SUMMARY The Wellness Advisor for Sunnyside Huntington, NY will advise customers (recreational, medicinal and caregivers) in selecting cannabis products to meet their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use customer service, product knowledge and compliance with state regulations to ensure a best-in-class experience. Wellness Advisors manage the customer lifecycle from check-in to consultation, order fulfillment to checkout, with compliance to applicable state and company regulations at the forefront of all tasks.
At Sunnyside , we believe the employee experience is paramount. With a focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
The opportunity to learn fundamental cannabis product knowledge and industry compliance standards.
Training to navigate different customer interactions and circumstances.
A unique sales experience with a consultative and personalized approach.
Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service.
Our dispensaries
are typically open seven days a week, with flexibility to work across opening and closing shifts, weekends and holidays. Part-time schedules are 15–25 hours per week, typically based around peak hours.
WHO YOU ARE
You are energetic, with strong interpersonal skills and the ability to work well with others. Collaboration is key to our team’s success.
You enjoy people and enjoy consulting with customers, listening to their needs and providing an exceptional experience to build loyalty.
You are resilient and agile, using challenges as opportunities to acquire or master skills.
You hold yourself to a high level of integrity and commit to doing the right thing in a highly regulated industry.
CORE JOB DUTIES
Greet customers and provide a best-in-class experience.
Build customer relationships by asking questions and listening attentively to needs.
Educate customers about different cannabis products and their effects to assist in product selection.
Apply effective selling and cross-selling techniques to build baskets.
Verify proper documentation and ID for customers.
Assist in verifying the accuracy of orders dispensed to customers in a timely fashion.
Label and package customer orders.
Perform accurate cash handling in the Point of Sale system, following SOPs.
Maintain accurate records of dispensary activities including customer records, sales, deliveries and returns in accordance with state regulations and company standards.
Perform routine inventory counts and ensure stock meets compliance regulations.
Assist in organizing sales floor merchandise and product displays.
Ensure security measures and safety compliance in the store per SOPs.
Keep the store organized and clean for customers and team members.
Escalate employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
High School Diploma or equivalent.
Minimum 1 year of experience in customer service; retail or hospitality experience preferred.
Flexibility to work shifts that may include opening, closing, weekends and holidays.
Excellent customer service skills and ability to engage with customers.
Demonstrated ability to learn and apply technical and product information in a professional consultative manner.
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS
Cresco Labs offers eligible employees a robust benefits package including major medical, dental and vision insurance, a 401(K) match, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We provide paid holidays and paid time off, with additional rewards such as discretionary bonuses, stock options and participation in our employee discount program. Benefits eligibility may vary by full-time or part-time status, location, or position.
In accordance with local and state compensation laws, the listed compensation is the current estimated range for the position. Final offer details and future compensation depend on factors such as geographic location, market data, skills and experience. For questions, discuss with your recruiter during the interview process.
Pay Range $18.16 — $22.16 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply.
Must comply with all legal and company regulations for working in the industry.
Cresco Labs is an Equal Opportunity Employer and all applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
California Consumer Privacy Act (CCPA) Notice to Applicants: Please read the California Employee Privacy Notice regarding Sunnyside and Cresco Labs’ policies pertaining to collection, use, and disclosure of personal information. This notice supplements our privacy policy and applies to California resident employees and job applicants. Applicants with disabilities may request an alternative format by contacting CCPAnotice@crescolabs.com.
Reporting a Scam: Cresco Labs is aware of fictitious employment offers. Never provide payment or personal banking information. Applications can be securely submitted through our career pages. If you are unsure about an offer, contact Report-a-spam@crescolabs.com for questions.
#J-18808-Ljbffr