Johnson & Johnson MedTech
Channel Operations Manager
Johnson & Johnson MedTech, Raritan, New Jersey, United States of America
We are searching for the best talent for Manager, MD Channel Operations in Raritan, NJ!
About MedTech: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, and more personalized treatments. Your outstanding talents will help patients on their journey to wellness.
We are hiring for a role within the North America Medical Devices Deliver Team. This Manager will have responsibility for leading the MD Channel Operations team, which develops and maintains strong relationships with external medical devices distributors.
Key Responsibilities
Lead a team of analysts who have responsibility for order monitoring, data management, distributor score-carding, inventory management support activities, and compliance-to-quality requirements for MD Distributors.
Oversee the development and execution of strategies designed to drive collaborative order, inventory and logistics management processes with distributors and internal business partners including Commercial, Finance, Distribution, and Transportation, and Customer Services.
Partner with Ethicon Commercial Channel Management and MD Supply Chain to lead and support key programs, projects, and initiatives.
Develop account and distributor class of trade-wide plans and action items to positively influence the customer experience measured by ease and effectiveness.
Assist with additional customer initiatives and assist with subject matter expertise given distributor experience and best practices.
Conduct troubleshooting and root cause analysis for complex issues using company-specific knowledge of products, processes and contacts and develops recommendations for resolution.
Prioritize and manage MD Channel Operations resources.
Develop and deploy MD Channel Operations talent management strategy, identify skill set needs and develop training, recruiting, and career path strategies to ensure team can grow to meet business objectives.
Enable E2E assessments starting from distributor order management to dispute closure to identify and drive improvements to reducing trending root causes, forecasting resource workload, and simplifying cash flow opportunities.
Present data in a format that allows management to make strategic decisions; i.e., creation of an executive summary; use of PE tools and concepts to analyze/drive process improvements as appropriate.
Qualifications Education
Minimum Bachelor's degree required; advanced degree or focused degree in Supply Chain or Business preferred
Experience And Skills
Required
Minimum 6 years of relevant experience
Ability to collaborate, communicate, and build strong partnerships internally and externally with key cross-functional stakeholders at multiple levels of the organization
Strong business acumen and understanding of the end-to-end supply chain in a matrixed organization
Strong interpersonal and communication skills, with proven track record to effectively lead, resolve conflicts, and inspire change
Supply Chain or Channel Management experience
People management experience OR SAP or Tableau knowledge
Experience working with Distributor or Hospital Customers
Preferred
Project management experience required; certification is helpful
Demonstrated ability to think strategically and implement approved strategies to drive value for J&J and customers
Lean, Six Sigma, or Process Excellence certification or training
Other
Requires up to 10% domestic travel
Salary Range (Base Pay) $100,000 - $172,500
Benefits Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time – 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time – up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time‑Off – 80 hours.
Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Job Details Seniority level: Not Applicable
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitals and Health Care
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We are searching for the best talent for Manager, MD Channel Operations in Raritan, NJ!
About MedTech: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, and more personalized treatments. Your outstanding talents will help patients on their journey to wellness.
We are hiring for a role within the North America Medical Devices Deliver Team. This Manager will have responsibility for leading the MD Channel Operations team, which develops and maintains strong relationships with external medical devices distributors.
Key Responsibilities
Lead a team of analysts who have responsibility for order monitoring, data management, distributor score-carding, inventory management support activities, and compliance-to-quality requirements for MD Distributors.
Oversee the development and execution of strategies designed to drive collaborative order, inventory and logistics management processes with distributors and internal business partners including Commercial, Finance, Distribution, and Transportation, and Customer Services.
Partner with Ethicon Commercial Channel Management and MD Supply Chain to lead and support key programs, projects, and initiatives.
Develop account and distributor class of trade-wide plans and action items to positively influence the customer experience measured by ease and effectiveness.
Assist with additional customer initiatives and assist with subject matter expertise given distributor experience and best practices.
Conduct troubleshooting and root cause analysis for complex issues using company-specific knowledge of products, processes and contacts and develops recommendations for resolution.
Prioritize and manage MD Channel Operations resources.
Develop and deploy MD Channel Operations talent management strategy, identify skill set needs and develop training, recruiting, and career path strategies to ensure team can grow to meet business objectives.
Enable E2E assessments starting from distributor order management to dispute closure to identify and drive improvements to reducing trending root causes, forecasting resource workload, and simplifying cash flow opportunities.
Present data in a format that allows management to make strategic decisions; i.e., creation of an executive summary; use of PE tools and concepts to analyze/drive process improvements as appropriate.
Qualifications Education
Minimum Bachelor's degree required; advanced degree or focused degree in Supply Chain or Business preferred
Experience And Skills
Required
Minimum 6 years of relevant experience
Ability to collaborate, communicate, and build strong partnerships internally and externally with key cross-functional stakeholders at multiple levels of the organization
Strong business acumen and understanding of the end-to-end supply chain in a matrixed organization
Strong interpersonal and communication skills, with proven track record to effectively lead, resolve conflicts, and inspire change
Supply Chain or Channel Management experience
People management experience OR SAP or Tableau knowledge
Experience working with Distributor or Hospital Customers
Preferred
Project management experience required; certification is helpful
Demonstrated ability to think strategically and implement approved strategies to drive value for J&J and customers
Lean, Six Sigma, or Process Excellence certification or training
Other
Requires up to 10% domestic travel
Salary Range (Base Pay) $100,000 - $172,500
Benefits Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time – 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time – up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time‑Off – 80 hours.
Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Job Details Seniority level: Not Applicable
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitals and Health Care
#J-18808-Ljbffr