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AireSpring

Channel Manager Telecom/Managed Services Provider

AireSpring, Detroit, Michigan, United States, 48228

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Channel Manager – Full Time, Remote Founded in 2001, family owned and operated AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. With 20 years of outstanding service to a rapidly growing national and global customer base, AireSpring delivers an award‑winning customer experience that far exceeds industry standards while remaining debt‑free.

Why Partners Choose AireSpring

100% channel‑only model: no direct sales force.

Global at scale: connectivity across 190 countries with a single contract, single invoice.

Comprehensive product portfolio: Managed Connectivity, SD‑WAN/SASE, security, networking, mobility, cloud voice/UC, and more.

Automation + live experts: AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier‑3 engineers for real‑time human support.

Partner margin & incentives: industry‑leading pricing and compensation.

Industry‑leading SPIFFs on renewals to maximize partner earnings.

Service reliability & assurance: QuoteSpring real‑time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one‑hour change management, next‑day equipment replacement).

Job Description

The requirement is to generate new business opportunities through trusted advisors and partnerships, becoming a consistent revenue producer through AireSpring’s robust portfolio of services.

Key Responsibilities

Partner recruitment & management: Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.

Sales strategy & enablement: Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.

Relationship building: Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.

Internal collaboration: Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.

Performance monitoring: Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.

Contract negotiation & management: Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.

Required Skills & Qualifications

Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development.

Industry knowledge: Deep understanding of Managed Voice, data, SD‑WAN, SASE, cloud services, and connectivity services.

Relationship skills: Proven ability to build and maintain high‑trust relationships with TSDs and Trusted Advisors.

Sales & strategic acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.

Technical proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.

Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and AireCONTROL platform.

What this company offers you:

Medical benefits with optional supplemental services (through AFLAC).

Paid Time‑Off plan.

Paid holidays.

401K with employer match.

AT&T discount on personal mobile plan.

All your information will be kept confidential according to EEO guidelines.

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