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Daniels Health

Account Manager

Daniels Health, Des Moines, Iowa, United States, 50319

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Overview At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety. Our mission is to make healthcare safer for those who care for others through cutting-edge innovation, infection control expertise, and a commitment to sustainability. If you're passionate about purpose-driven work and want to be part of a company making a real impact in healthcare, you’ve found your next home.

Join Daniels Health as an Account Manager in Iowa. We’re looking for a driven professional to take ownership of a key market and grow with us. In this role, you’ll manage a portfolio of healthcare clients, deliver outstanding service, and lead impactful projects. You’ll focus on client retention, account development, and uncovering new opportunities—all while building strong relationships and ensuring customer satisfaction.

What you will do

Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability

Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions

Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc

Project Management and problem solving to drive outcomes inter-departmentally for the customer

Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education

Provide product expertise across our full service offering

Assist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goals

Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance

Conduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and education

Support new product installations or new program implementations at a customer site

Support strategic customer meetings to communicate best practices, business results and successes

Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to provide strategic recommendations and process improvements

Candidate Profile

5+ years of industry experience

Strong relationship building skills

Hospital services or related service industry experience highly desirable

Excellent verbal and written communication skills

Strong presentation skills with value based selling confidence

Outstanding computer-based skills; Salesforce.com, Microsoft Office, etc

If you’re ready to make a difference in healthcare and thrive in a fast-paced, purpose-driven environment, we want to hear from you!

Equal Opportunity Statement Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

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