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City of Temple, TX

Case Manager - Housing & Community Development

City of Temple, TX, Temple, Texas, us, 76508

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Ready to Start Your Career with the City of Temple?

Summary Under general direction, the Case Manager will coordinate existing services for the unhoused in areas such as prevention, early intervention, and support services. Establishes, maintains, and enhances cooperative relationships with local service providers and the unhoused community. Evaluates the social needs of each client and formulates a written plan of care. Refers clients to appropriate community resources as necessary.

Essential Duties And Responsibilities

Provides Case Management to persons experiencing homelessness

Serves as a liaison to the unhoused community and coordinates services

Meets with prospective clients to determine eligibility and sheltering needs

Handles telephone calls and interviews each client on admission

Provides a presence and monitors unhoused campsites throughout the City

Conducts interviews with campers and those who are in need of services to better assist in coordinating social service

Plans and organizes social service program according to established policies

Assists in the coordination of resident transfers

Connects clients with appropriate agencies and services

Collects information from each client on the social history

Identifies personal, emotional, and environmental concerns

Formulates a Care Management Plan for each client to include housing, employment, physical health, mental health

Reviews and updates Care Management Plan regularly with the client

Documents and records progress on the client's social needs and delivers response to social services

Assists client to identify resources from other professionals or agencies to solve problems

Helps clients locate funds for dentures, glasses, etc.

Participates in case conferences with agencies, nurses, and other resources; assists to understand the client’s needs

Follows the city policies, procedures, and safety guidelines

Performs other duties as assigned

Minimum Qualifications

Combination of education and experience equivalent to a Bachelor’s degree in social work, public health, or related area

Two years of experience in the field of social services with unhoused or low-income services or related case management area

Preferred Qualifications

Experience working with diverse agencies and community groups in a local government or non-profit agency

Experience in Community outreach, advocacy, and public education

Certificates, Licenses, Registrations

Valid driver’s license

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.

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