Kongsberg Maritime
Field Service Engineer - Electrical
Kongsberg Maritime, Location, West Virginia, United States
Thank you for your interest in our Field Service Engineer – Electrical (Evergreen) position. This is a critical position that requires continuous hiring and therefore we keep this job posting active throughout the year for expected future openings. If you are looking for an immediate opportunity, please take a look at our careers page: www.kongsberg.com/careers/
Overview As a Field Service Engineer- Electrical you will be responsible for supporting automation and propulsion control systems delivered by Kongsberg Maritime. This includes working with Power Management Systems, Fire & Gas Systems, Emergency Shutdown Systems, Custody Transfer Systems, Gas Management System, and other automation systems delivered by Kongsberg Maritime in an upgrade, modification, and after-sale capacity. This is a fast-track technical position that will give you an opportunity to learn new skills in exciting maritime applications.
Key Accountabilities
Timely and accurate completion of service reports, timesheets and expense reports following service assignments per Work Order
Production and updates to As-Built Documentation
Developing own qualifications through internal/external training course
Key Responsibilities
Provide preventative and corrective maintenance to Kongsberg control systems OR Service onboard vessels with KM Systems
Able to work with a team of Field Service Engineers on new builds, commissioning, and refit/retrofit upgrades.
Execute service assignments as requested by the customer
Troubleshooting via Phone and Email support lines
Read and interpret drawings and controls system architecture
Use of a multimeter/SW tools for troubleshooting communication or loop errors
Understanding of Power Management Systems, generator, and governor control functionality
Able to add or modify control logic
Interface with customer and internal engineering groups
Familiar with Serial and Network communication protocols: profibus, TCP/IP, modbus, etc, CAN, 232,422,485, TCP/IP, etc)
Complete and submit timesheets and expenses in a timely fashion
Ownership over assigned cases and/or service trips
Suggest improvements to our products and report needs to Service Manager or product department
Proactively suggest to customers available upgrades/new products while onboard
Carry out actions to prevent errors within our delivery and after sales deliveries
Support Key Support Managers with aftersales quotations and technical information
AC/DC electrical motors
Troubleshoot and modify to HVAC and Fire & Gas control systems (Autronica)
Use of electrical and hydraulic pressure measurement tools
Qualifications and experience
Degree in Electrical, Electronics, Electromechanical, or Computer Engineering or
equivalent industry/military training
Knowledge of general Electrical/Electronic control system concepts such as PID controllers, filters, communication protocols.
Ability to produce and interpret technical documentation
Ability to troubleshoot low voltage electrical components, use of multimeters, etc.
Experience with PLC / SCADA systems and their architecture is highly desired
Customer service oriented
Ability to work under pressure
Good communication skills and fluent in English
Hold a valid passport as this role requires the ability to travel internationally
Authorized to work lawfully in the US without company sponsorship
Availability to travel up to 50% -70% with short notice, after hours, holidays/weekend, for long periods both locally and internationally
Working knowledge of hydraulics and mechanical process, Must be Hands-On and curious
Work location New Orleans, Louisiana
What we can offer you
Competitive compensation packages
Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
Fully subsidized dental and vision coverage
Up to 5% employer match program
Flexibility with Paid Time Off
Safe and collaborative culture
Kongsberg Maritime Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries
Global Customer Support Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
KONGSBERG KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.
Protech Protech tipping people and planet
EEO statement KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Overview As a Field Service Engineer- Electrical you will be responsible for supporting automation and propulsion control systems delivered by Kongsberg Maritime. This includes working with Power Management Systems, Fire & Gas Systems, Emergency Shutdown Systems, Custody Transfer Systems, Gas Management System, and other automation systems delivered by Kongsberg Maritime in an upgrade, modification, and after-sale capacity. This is a fast-track technical position that will give you an opportunity to learn new skills in exciting maritime applications.
Key Accountabilities
Timely and accurate completion of service reports, timesheets and expense reports following service assignments per Work Order
Production and updates to As-Built Documentation
Developing own qualifications through internal/external training course
Key Responsibilities
Provide preventative and corrective maintenance to Kongsberg control systems OR Service onboard vessels with KM Systems
Able to work with a team of Field Service Engineers on new builds, commissioning, and refit/retrofit upgrades.
Execute service assignments as requested by the customer
Troubleshooting via Phone and Email support lines
Read and interpret drawings and controls system architecture
Use of a multimeter/SW tools for troubleshooting communication or loop errors
Understanding of Power Management Systems, generator, and governor control functionality
Able to add or modify control logic
Interface with customer and internal engineering groups
Familiar with Serial and Network communication protocols: profibus, TCP/IP, modbus, etc, CAN, 232,422,485, TCP/IP, etc)
Complete and submit timesheets and expenses in a timely fashion
Ownership over assigned cases and/or service trips
Suggest improvements to our products and report needs to Service Manager or product department
Proactively suggest to customers available upgrades/new products while onboard
Carry out actions to prevent errors within our delivery and after sales deliveries
Support Key Support Managers with aftersales quotations and technical information
AC/DC electrical motors
Troubleshoot and modify to HVAC and Fire & Gas control systems (Autronica)
Use of electrical and hydraulic pressure measurement tools
Qualifications and experience
Degree in Electrical, Electronics, Electromechanical, or Computer Engineering or
equivalent industry/military training
Knowledge of general Electrical/Electronic control system concepts such as PID controllers, filters, communication protocols.
Ability to produce and interpret technical documentation
Ability to troubleshoot low voltage electrical components, use of multimeters, etc.
Experience with PLC / SCADA systems and their architecture is highly desired
Customer service oriented
Ability to work under pressure
Good communication skills and fluent in English
Hold a valid passport as this role requires the ability to travel internationally
Authorized to work lawfully in the US without company sponsorship
Availability to travel up to 50% -70% with short notice, after hours, holidays/weekend, for long periods both locally and internationally
Working knowledge of hydraulics and mechanical process, Must be Hands-On and curious
Work location New Orleans, Louisiana
What we can offer you
Competitive compensation packages
Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
Fully subsidized dental and vision coverage
Up to 5% employer match program
Flexibility with Paid Time Off
Safe and collaborative culture
Kongsberg Maritime Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries
Global Customer Support Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
KONGSBERG KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.
Protech Protech tipping people and planet
EEO statement KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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