Gate Hospitality Group
FRONT DESK SUPERVISOR
Gate Hospitality Group, Ponte Vedra Beach, Florida, United States, 32082
Job Description
Posted Friday, May 9, 2025 at 4:00 AM Thank you for applying to one of the most premier places to work in Northeast Florida! People are our greatest asset, and we are currently seeking motivated individuals to join our team. What's in it for you? Top pay, flexible scheduling, company-provided uniforms and dry cleaning benefits, resort discounts, 5-diamond training and certifications, and much more! Qualifications: High School Diploma or equivalent required; college degree in Hospitality Management preferred, or experience can be substituted. Ability to speak, read, write, and comprehend English effectively. Training & Experience: Minimum of 2 years resort experience or a Hospitality degree preferred. Front Office supervision experience is a plus. Knowledge: Working knowledge of services provided by all Front Office positions, including Bell Service, PBX, Reservations, Concierge, and Front Desk. Job Summary: Greet and register guests, anticipate their needs, and supervise Front Desk staff. Physical Abilities: Must be able to drive a vehicle, assist with luggage, and escort guests as needed. Key Responsibilities: Work flexible hours, including weekends, holidays, and split shifts. Arrive on time and in proper uniform. Attend all required training and meetings. Report safety hazards and assist in maintaining a safe environment. Maximize front office profit potential. Act as Manager on Duty in the absence of the Front Office Manager and Lodging Director. Conduct pre-shift meetings to review daily activities and upcoming challenges. Respond promptly to guest needs. Maintain effective communication regarding room status and availability. Keep detailed logs for shift communication and management. Induct, orient, and train front desk staff as needed. Assess and review staff performance and maintain personnel records. Attend departmental meetings and prepare relevant reports. Use time efficiently to focus on priority areas. Maintain high service standards consistent with 5-star and 5-diamond standards. Perform additional duties as assigned. The Ponte Vedra Inn and Club is a drug-free workplace and an equal opportunity employer.
#J-18808-Ljbffr
Posted Friday, May 9, 2025 at 4:00 AM Thank you for applying to one of the most premier places to work in Northeast Florida! People are our greatest asset, and we are currently seeking motivated individuals to join our team. What's in it for you? Top pay, flexible scheduling, company-provided uniforms and dry cleaning benefits, resort discounts, 5-diamond training and certifications, and much more! Qualifications: High School Diploma or equivalent required; college degree in Hospitality Management preferred, or experience can be substituted. Ability to speak, read, write, and comprehend English effectively. Training & Experience: Minimum of 2 years resort experience or a Hospitality degree preferred. Front Office supervision experience is a plus. Knowledge: Working knowledge of services provided by all Front Office positions, including Bell Service, PBX, Reservations, Concierge, and Front Desk. Job Summary: Greet and register guests, anticipate their needs, and supervise Front Desk staff. Physical Abilities: Must be able to drive a vehicle, assist with luggage, and escort guests as needed. Key Responsibilities: Work flexible hours, including weekends, holidays, and split shifts. Arrive on time and in proper uniform. Attend all required training and meetings. Report safety hazards and assist in maintaining a safe environment. Maximize front office profit potential. Act as Manager on Duty in the absence of the Front Office Manager and Lodging Director. Conduct pre-shift meetings to review daily activities and upcoming challenges. Respond promptly to guest needs. Maintain effective communication regarding room status and availability. Keep detailed logs for shift communication and management. Induct, orient, and train front desk staff as needed. Assess and review staff performance and maintain personnel records. Attend departmental meetings and prepare relevant reports. Use time efficiently to focus on priority areas. Maintain high service standards consistent with 5-star and 5-diamond standards. Perform additional duties as assigned. The Ponte Vedra Inn and Club is a drug-free workplace and an equal opportunity employer.
#J-18808-Ljbffr