Hilton Worldwide, Inc.
Front Desk Supervisor - Embassy Suites Ft. Myers/Estero
Hilton Worldwide, Inc., Tallahassee, Florida, United States
Job Description
Job Overview
Front Desk Supervisor - Embassy Suites Ft. Myers/Estero Work Locations
Embassy Suites Fort Myers-Estero, 10450 Corkscrew Commons Drive, Estero, 33928 Oversees front desk operations, providing guest service, guidance, and leadership to ensure consistent customer service. Assigns and instructs team members, monitors lobby traffic, and resolves customer complaints. Trains, supervises, schedules, and assists in evaluating staff. Responsibilities
What will I be doing?
Oversees front desk operations, provides guest service, and leadership to team members. Requirements
What are we looking for?
We look for demonstration of our Values: Hospitality - Delivering exceptional guest experiences. Integrity - Doing the right thing, all the time. Leadership - Leaders in our industry and communities. Teamwork - Team players in everything we do. Ownership - Owners of our actions and decisions. Now - Operating with a sense of urgency and discipline. In addition, we look for the demonstration of key attributes: Quality Productivity Customer Focus About Hilton
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, offering business and leisure travelers the finest in accommodations, service, amenities, and value. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable experiences. Job Category
Guest Services, Operations, and Front Office
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Front Desk Supervisor - Embassy Suites Ft. Myers/Estero Work Locations
Embassy Suites Fort Myers-Estero, 10450 Corkscrew Commons Drive, Estero, 33928 Oversees front desk operations, providing guest service, guidance, and leadership to ensure consistent customer service. Assigns and instructs team members, monitors lobby traffic, and resolves customer complaints. Trains, supervises, schedules, and assists in evaluating staff. Responsibilities
What will I be doing?
Oversees front desk operations, provides guest service, and leadership to team members. Requirements
What are we looking for?
We look for demonstration of our Values: Hospitality - Delivering exceptional guest experiences. Integrity - Doing the right thing, all the time. Leadership - Leaders in our industry and communities. Teamwork - Team players in everything we do. Ownership - Owners of our actions and decisions. Now - Operating with a sense of urgency and discipline. In addition, we look for the demonstration of key attributes: Quality Productivity Customer Focus About Hilton
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, offering business and leisure travelers the finest in accommodations, service, amenities, and value. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable experiences. Job Category
Guest Services, Operations, and Front Office
#J-18808-Ljbffr