KMRG, LLC
Overview
We are seeking a Senior Administrative Specialist to support the U.S. Trade and Development Agency’s (USTDA) Information Resource Center (IRC) in Arlington, VA. In this role, you will oversee project information systems, reporting processes, and library holdings to ensure agency data and publications are accurate, accessible, and compliant with federal requirements.
This is a full-time opportunity with competitive pay, comprehensive benefits, and job stability and security.
Apply today!
RESPONSIBILITIES
I. Information System Oversight
Supervise data input and quality assurance in information management systems (e.g., Microsoft SharePoint and the Trade and Development Agency Management Information System [TDAMIS])
Oversee verification of fiscal, program, contract, grant, and project data prior to entry
Run advanced data queries and generate reports for leadership as needed
Provide input to the Chief Information Officer (CIO) and Deputy CIO on system testing, problem resolution, and upgrades
II. Project Reports & Library Holdings
Direct the creation and maintenance of the agency’s project and program library holdings database
Ensure segregation and proper handling of public versus confidential reports
Oversee accurate inventory management of reports
Deliver bi-annual library holdings analysis reports with executive summaries for the agency website
III. Publications & Reports
Develop and run program and financial reports for inclusion in the USTDA Annual Report and on the agency website
Review and validate grant and contract deliverables for accuracy and completeness
Review draft Requests for Proposals (RFPs) for consistency prior to posting
IV. Process & Policy Improvement
Update and maintain the IRC Document Flow Process Map
Recommend and implement process improvements to streamline agency workflows
Maintain and update IRC manuals, standard operating procedures (SOPs), and the Administrative Manual
V. Freedom of Information Act (FOIA) & Information Dissemination
Oversee FOIA support activities, including request logging, system updates, redactions, and draft responses
Manage processing of internal and external requests for project and agency reports
Track report circulation and ensure proper check-out procedures
Approve and distribute participant lists from agency events
Respond to and route public inquiries appropriately
VI. Leadership Support & Training
Supervise onboarding and offboarding support tasks handled by junior staff
Provide training and technical assistance to staff on IRC functions and business processes
Mentor junior administrative staff to build capacity in project information management
REQUIRED EXPERIENCE
At least 10 years of administrative management or relevant work experience
Experience in creating and implementing organizational or administrative management policies and procedures
Experience evaluating program effectiveness and recommending improvements
Experience providing training and technical assistance to staff
Experience in information and records management
Proficient in agency information systems (e.g., document and records management platforms)
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
Skilled in using Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel)
Ability to respond flexibly and to provide rapid assistance in a time-sensitive environment
Ability to manage multiple tasks, prioritize work, and meet deadlines
Ability to identify and resolve complex problems
Excellent written and verbal communication skills
Strong organizational and customer service skills
EDUCATION
College degree in business or information management required
Related certifications preferred
LOCATION
Arlington, VA 22209
TELEWORK
Not eligible for telework
CLEARANCE
U.S. citizenship is required as it supports the U.S. federal government
Active or ability to obtain and maintain a secret security clearance
CLIENT
U.S. Department of State (DoS)
TRAVEL
Travel not required
WORK HOURS
Full-time, 40 hours per week, Monday–Friday
EMPLOYMENT CLASSIFICATION
Employment Classification Eligibility — Nonexempt
RELOCATION
Not eligible for relocation benefits
EEO STATEMENT
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations: Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
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This is a full-time opportunity with competitive pay, comprehensive benefits, and job stability and security.
Apply today!
RESPONSIBILITIES
I. Information System Oversight
Supervise data input and quality assurance in information management systems (e.g., Microsoft SharePoint and the Trade and Development Agency Management Information System [TDAMIS])
Oversee verification of fiscal, program, contract, grant, and project data prior to entry
Run advanced data queries and generate reports for leadership as needed
Provide input to the Chief Information Officer (CIO) and Deputy CIO on system testing, problem resolution, and upgrades
II. Project Reports & Library Holdings
Direct the creation and maintenance of the agency’s project and program library holdings database
Ensure segregation and proper handling of public versus confidential reports
Oversee accurate inventory management of reports
Deliver bi-annual library holdings analysis reports with executive summaries for the agency website
III. Publications & Reports
Develop and run program and financial reports for inclusion in the USTDA Annual Report and on the agency website
Review and validate grant and contract deliverables for accuracy and completeness
Review draft Requests for Proposals (RFPs) for consistency prior to posting
IV. Process & Policy Improvement
Update and maintain the IRC Document Flow Process Map
Recommend and implement process improvements to streamline agency workflows
Maintain and update IRC manuals, standard operating procedures (SOPs), and the Administrative Manual
V. Freedom of Information Act (FOIA) & Information Dissemination
Oversee FOIA support activities, including request logging, system updates, redactions, and draft responses
Manage processing of internal and external requests for project and agency reports
Track report circulation and ensure proper check-out procedures
Approve and distribute participant lists from agency events
Respond to and route public inquiries appropriately
VI. Leadership Support & Training
Supervise onboarding and offboarding support tasks handled by junior staff
Provide training and technical assistance to staff on IRC functions and business processes
Mentor junior administrative staff to build capacity in project information management
REQUIRED EXPERIENCE
At least 10 years of administrative management or relevant work experience
Experience in creating and implementing organizational or administrative management policies and procedures
Experience evaluating program effectiveness and recommending improvements
Experience providing training and technical assistance to staff
Experience in information and records management
Proficient in agency information systems (e.g., document and records management platforms)
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
Skilled in using Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel)
Ability to respond flexibly and to provide rapid assistance in a time-sensitive environment
Ability to manage multiple tasks, prioritize work, and meet deadlines
Ability to identify and resolve complex problems
Excellent written and verbal communication skills
Strong organizational and customer service skills
EDUCATION
College degree in business or information management required
Related certifications preferred
LOCATION
Arlington, VA 22209
TELEWORK
Not eligible for telework
CLEARANCE
U.S. citizenship is required as it supports the U.S. federal government
Active or ability to obtain and maintain a secret security clearance
CLIENT
U.S. Department of State (DoS)
TRAVEL
Travel not required
WORK HOURS
Full-time, 40 hours per week, Monday–Friday
EMPLOYMENT CLASSIFICATION
Employment Classification Eligibility — Nonexempt
RELOCATION
Not eligible for relocation benefits
EEO STATEMENT
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations: Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
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