Amazon
Sr. Technical Program Manager, Fashion & Fitness Subsidiary Tech
Amazon, New York, New York, us, 10261
Sr. Technical Program Manager, Fashion & Fitness Subsidiary Tech
F2-Subs Purchase & Post owns strategic programs from purchase experience (cart/checkout) through to end customer fulfillment and returns for subsidiaries Shopbop and Zappos. We seek a Sr TPM to work with Zappos and Shopbop senior leadership teams, driving solutions to our most ambiguous problems—creating a vision and leading through influence to achieve our goals. You will oversee critical projects shaping how end customers perceive and interact with our brands across digital and physical systems. You will partner daily with tech and business department leaders to build trust and alignment and leverage your technical expertise to make sure the right technology is delivered in the right way.
Key job responsibilities
Build project plans that deliver on highly ambiguous goals.
Build alignment with senior management and engineering through excellent document writing and meeting coordination.
Create and implement mechanisms to coordinate complicated and impactful efforts.
Dive deep with engineering teams and stakeholders to build and refine requirements.
Act as a catalyst for delivery by helping unblock teams and build alignment.
A day in the life You start the day reviewing a status update from the SDE team that owns Shopbop Cart, noting some transactions are not being correctly attributed to guest customers due to a dataflow issue, you make a note to check back later. You spend the morning writing a decision document to align leadership on introducing ML to Zappos fit feedback based on previous learnings from a similar Shopbop program. In the afternoon, at your 1-1, you align with a Shopbop Product Manager on a tech solution to reduce friction in the checkout process, then meet with the Checkout SDM to implement. While speaking to the Checkout SDM, you provide some background which helps them unblock the dataflow issue you noted this morning. You end by sending reminders of an upcoming due‑date for a compliance project to make sure everyone is on‑track.
About the team Fashion and Fitness Subsidiaries: Purchase & Post provides the software that gives our end customers the best purchase experience in Fashion. We ensure our customers have a smooth experience with the payment options they prefer, delivery speeds that exceed their expectations, and easy returns when they need it. We use Amazon's Leadership Principles and Engineering Expertise but have our own fun vibe. We are located in New York, Madison, and Las Vegas.
Basic Qualifications
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross‑functional teams, building processes and coordinating release schedules
Bachelor's degree in engineering, computer science or equivalent
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi‑million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Key job responsibilities
Build project plans that deliver on highly ambiguous goals.
Build alignment with senior management and engineering through excellent document writing and meeting coordination.
Create and implement mechanisms to coordinate complicated and impactful efforts.
Dive deep with engineering teams and stakeholders to build and refine requirements.
Act as a catalyst for delivery by helping unblock teams and build alignment.
A day in the life You start the day reviewing a status update from the SDE team that owns Shopbop Cart, noting some transactions are not being correctly attributed to guest customers due to a dataflow issue, you make a note to check back later. You spend the morning writing a decision document to align leadership on introducing ML to Zappos fit feedback based on previous learnings from a similar Shopbop program. In the afternoon, at your 1-1, you align with a Shopbop Product Manager on a tech solution to reduce friction in the checkout process, then meet with the Checkout SDM to implement. While speaking to the Checkout SDM, you provide some background which helps them unblock the dataflow issue you noted this morning. You end by sending reminders of an upcoming due‑date for a compliance project to make sure everyone is on‑track.
About the team Fashion and Fitness Subsidiaries: Purchase & Post provides the software that gives our end customers the best purchase experience in Fashion. We ensure our customers have a smooth experience with the payment options they prefer, delivery speeds that exceed their expectations, and easy returns when they need it. We use Amazon's Leadership Principles and Engineering Expertise but have our own fun vibe. We are located in New York, Madison, and Las Vegas.
Basic Qualifications
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross‑functional teams, building processes and coordinating release schedules
Bachelor's degree in engineering, computer science or equivalent
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi‑million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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