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Mustang Cat Inc.

Field Service Manager

Mustang Cat Inc., Houston, Texas, United States, 77246

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Overview

Mustang Cat is the authorized Caterpillar dealer for Southeast Texas, serving the construction, oil & gas, power generation, marine, and manufacturing industries. We value your skills, invest in your growth, and empower you to make a difference. Mustang Cat is actively recruiting an experienced

Field Service Manager

to lead our

Power Systems Field Operations

team in Houston, Texas. This position requires advanced knowledge of

Caterpillar diesel and natural gas engines

and

generators , with a strong preference for candidates experienced in

3500 & 3600 series engines

and

Electric Power Generation . As a key

service leader

in the industrial power systems market, you’ll oversee field operations, manage technical support, and help deliver mission-critical service to customers across high-demand industries. Having trouble logging in?

Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer. Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America Powering the World

since 1952, Mustang Cat proudly serves the industries we listed above as the authorized Caterpillar dealer for Southeast Texas. Responsibilities

Lead and support field supervisors and

engine service technicians

specializing in diesel and natural gas engines,

electric power generation equipment

and

switchgear . Ensure expert execution of service work on Caterpillar and other industrial power units. Foster alignment between field service, sales, and operations teams. Oversee technician productivity, training, and development. Maintain cost control and drive departmental profitability. Oversee warranty processing and optimize recovery opportunities. Promote safety compliance and enforce best practices in field operations. Lead workforce development, coaching employees for long-term growth. Manage service delivery on complex engine projects across oil & gas and industrial sectors. Support business objectives through special project leadership. Qualifications

Bachelor’s degree in an industry-related field or 8+ years of technical management experience. Advanced knowledge of

diesel and natural gas engine systems

and

power generation products , including Caterpillar 3600 series engines. Proven experience leading field-based engine or generator service teams.

Must have prior management for roughly 35+ employees (techs, supervisors, dispatchers and service billing clerks) and would be responsible for over $1.5 million of revenue monthly. Background in

industrial power systems , oil & gas, or generator service industries. Familiarity with Caterpillar service platforms (SIS and DBS preferred). Strong interpersonal, team-building, and communication skills. Ability to multitask, make informed decisions, and lead under pressure. Passion for delivering technical excellence and service leadership.

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