Mindlance is hiring: Phlebotomy - Phlebotomist II in Boerne

Overview

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor\'s office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment.

Responsibilities

• Perform with confidence both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic information and initials, including patient signature post-venipuncture, to verify tubes were labeled in the patient\'s presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.

Qualifications

• Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.
• Skills: Ability to provide quality, error-free work in a fast-paced environment; ability to work independently with minimal on-site supervision; excellent phlebotomy skills including pediatric and geriatric; capable of handling multiple priorities in a high-volume setting; superior customer focus and ability to communicate openly with peers, supervisors and patients; readiness to travel and work at multiple locations with flexible hours, including weekends, holidays, on-call and overtime.

Travel and Work Location

Travel and flexible hours required to work multiple locations and cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Training locations may vary based on trainer availability.

Work Experience and Skills

• Three years phlebotomy experience; pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Keyboard/data entry experience.

Required Policies

Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable.

EEO

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Background Checks and Employment Process

Our clients require that we conduct background checks on all hires who receive a contingent offer of employment. An offer extended by Mindlance is contingent on meeting client requirements which may include but are not necessarily limited to: criminal history (including sexual crimes), verification of social security number, employment verification, motor vehicle records (for staff receiving car allowance), education verification, professional licensure where applicable, and debarment authorities. A guilty misdemeanor or felony conviction does not automatically disqualify an applicant; all convictions will be escalated to the compliance team.

Offer of Employment Process: When making an offer of employment, Mindlance informs the candidate of the client\'s contingent offer. After successful background check and drug screen, submission of Mindlance paperwork and any client-specific documents, the associate will be cleared for assignment. Start instructions are typically provided the Friday prior to the start date by the account management team.