Medical Office Assistant Job at Transcend Integrated Healthcare in Richardson

Director of Business Development at Transcend Integrated Healthcare

Medical Office Assistant Position Open

Pay: $15.00 per hour

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing administrative support, managing patient interactions, and maintaining accurate medical records. This position requires a strong understanding of medical terminology, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Manage front desk operations including patient check-in and check-out processes.
• Schedule appointments and manage the clinic calendar efficiently.
• Perform insurance verification and assist with medical billing and coding tasks.
• Maintain accurate medical records in compliance with HIPAA regulations.
• Review documentation for accuracy and completeness.
• Utilize electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and others for patient data management.
• Handle patient inquiries with professionalism and provide exceptional customer service.
• Assist in the preparation of care plans and coordinate with healthcare providers as necessary.
• Process medical collections and ensure timely follow-up on outstanding accounts.
• Maintain cleanliness and organization of the office environment.
• Proficient and comfortable in speaking with patients over the phone.

Qualifications

• Previous experience in a medical office or clinic setting is preferred.
• Proficiency in medical terminology, CPT coding, ICD-9, ICD-10, and health information management.
• Familiarity with EMR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, or Dentrix is a plus.
• Strong computer skills with proficiency in Microsoft Office applications.
• Excellent typing skills; familiarity with 10-key typing is advantageous.
• Bilingual candidates are encouraged to apply for enhanced patient communication.
• Strong clerical skills including filing, documentation review, and phone etiquette.
• Ability to work collaboratively within a team while managing multiple tasks efficiently.
• Knowledge of dental terminology is beneficial for those applying to dental offices.
• Join our team as a Medical Office Assistant where you can contribute to providing quality care while developing your skills in a supportive environment.

Job Type

Full-time

Benefits

• Health insurance

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