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Million Air

Line Service Professional

Million Air, Jacksonville, Florida, United States, 32290

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Line Service Professional

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Million Air .

Do you enjoy working outdoors in a fast‑paced environment where no two days are the same?

Want to work in the aviation services industry with private jets?

Is the customer #1 in you?

Interested in a complete benefits package—including medical, dental, vision, paid time off, and competitive pay?

Then you will love being a valued part of our award‑winning team!

The Line Service Professional plays a vital role in our daily operations, providing an elite level of customer service to crew and passengers on the ground by fueling and positioning aircraft, assisting with luggage, and effectively communicating on the radio with customer service representatives.

Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft.

We thrive in a team environment to live our motto of "We are Ladies and Gentlemen, serving Ladies and Gentlemen."

We are seeking extremely talented employees to contribute to Million Air's vision to be the premier, worldwide, industry‑leading aviation service provider.

Responsibilities

Greet passengers and crewmembers upon arrival.

Coordinate with coworkers, clients, and vendors to provide ground services for general aviation aircraft—fueling, lavatory, ground power, potable water, and catering.

Marshalling, towing, and positioning aircraft on the ramp and in hangars.

Fuel movement—quality control, disposal, and paperwork.

Daily check and upkeep of crew cars and vehicles.

Maintain safe, clean, and secure ramps and operations.

Drive a shuttle vehicle with passengers.

Participate in monthly crew meetings.

Complete annual re‑current training.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Customer focus—naturally outgoing/extroverted.

Communicate with customers and employees in person, on phone, and through radio communications.

Must be able to operate a motor vehicle and be insurable by our insurance company (requires clean driving record).

Strong computer skills, including Microsoft Office products.

Basic mathematical knowledge.

Bi‑literate preferred.

Reporting Relationship This position reports to the Line Service Manager.

Work Environment This position works outside in all types of weather conditions and in direct contact with both moving and non‑moving aircraft.

This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

Physical Demands

Must be able to lift 75 pounds.

Possible exposure to hazardous noise levels, chemicals, fumes, and machinery.

Outside work in all types of weather conditions.

Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder.

Position Type and Expected Hours of Work This is a non‑exempt position.

This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel No travel is expected for this position.

Education, Experience, and Eligibility Qualifications

Customer service experience in the service industry preferred.

Prior aircraft ground handling experience a plus.

High School Diploma.

Entry‑level position.

Ability to work evenings, weekends, and holidays.

Acceptable driving record.

Zero tolerance drug‑free employer includes pre‑employment and random screening.

AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled.

Other Duties Feel free to note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.

Duties, responsibilities, and activities may change at any time without notice.

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