The Royal Marsden
Job overview
An exciting opportunity has arisen to join our Connect Team at The Royal Marsden NHS Foundation Trust. We are recruiting two Senior Configuration Analysts to support and enhance our Epic electronic patient record (EPR) system, working in partnership with clinical and operational teams to continuously improve digital tools that enable outstanding patient care.
Focused on supporting key clinical areas including Beacon / Willow (chemotherapy and pharmacy workflows) and Outpatients / PAS. These roles are fixed term to align with funded programme timelines.
We are seeking experienced and passionate individuals who are certified or accredited in at least one Epic application—preferably in Cadence, Referrals, Springboard, Grand Central, Beacon, Willow or Research. A strong track record of collaborating with operational teams and managing configuration change in a live EPR environment is essential.
We welcome applications from candidates who share our values, are committed to collaboration and innovation, and want to play a central role in improving cancer care through digital excellence.
Responsibilities
Assisting with the delivery of the Trust’s new electronic patient record (DHR) system
Working on several integrated areas to ensure a coordinated approach across all teams
Working in partnership with our partners, Great Ormond Street Hospital and Epic
Analysing and suggesting ways to improve current workflows and working practices
Facilitating agreement for changes in working practices with appropriate stakeholders
Matching agreed workflows with those already built into DHR system and/or configuring the DHR system using configuration tools to tailor the system
Assisting with testing of the systems to ensure it is safe, usable, secure and robust
Detailed job description and main responsibilities
Support the ongoing optimisation and configuration of the Trust’s Epic system across multiple key applications.
Work on integrated workflows, ensuring joined-up processes across departments.
Lead on documentation and analysis of complex clinical and administrative workflows.
Provide line management and supervision to Configuration Analysts within the team.
Act as a subject matter expert, investigating issues, resolving queries, and engaging with end users to ensure the system is aligned to operational needs and best practice.
Gain additional Epic certifications where appropriate, supported by the Trust.
Ensure configuration meets legal, clinical safety and regulatory standards while delivering measurable benefits to users and patients.
Person specification Education / Qualifications Essential criteria
Educated to degree level or equivalent experience
Maths and English GCSE grade C or above or equivalent qualification
Post graduate qualification or equivalent relevant experience
Continuing Professional Development
Desirable criteria
IT qualification in MS Office or equivalent experience
PRINCE2 Foundation
Knowledge & Experience Essential criteria
Understanding of clinical, administrative and / or operational workflows and processes within a hospital environment
Knowledge of medical terminology
Experience of supervising or line-managing staff, including contributing to or performing appraisals
Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures
Experience of Epic configuration
Desirable criteria
Previous NHS experience
Experience of supporting change management
Understanding of Information Governance
Skills Abilities / Knowledge Essential criteria
Excellent organisational and planning skills
Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
Ability to impart knowledge and / or present to others in a clear and concise manner
Able to cope with unpredictable and intense situations
Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
Able to work collaboratively with own team members as well as those in other application teams
Good analytical and project management skills
Clear thinking and logical approach to technical problem solving
Confident in working with, negotiating with and motivating clinical staff, medical consultants and / or other senior managers
Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Desirable criteria
Ability to present and argue a case confidently and persuasively
Other Requirements Essential criteria
Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
Value diversity and difference, operates with integrity and openness
Treating others with compassion, empathy and respect
Share information openly and effectively with patients, staff, and relatives
Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others
Uses evidence to make improvements, increase efficiencies and seeks out innovation
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination – What We Expect of our Staff At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient‑facing staff have an annual flu vaccination, provided free of charge by the Trust.
#J-18808-Ljbffr
Focused on supporting key clinical areas including Beacon / Willow (chemotherapy and pharmacy workflows) and Outpatients / PAS. These roles are fixed term to align with funded programme timelines.
We are seeking experienced and passionate individuals who are certified or accredited in at least one Epic application—preferably in Cadence, Referrals, Springboard, Grand Central, Beacon, Willow or Research. A strong track record of collaborating with operational teams and managing configuration change in a live EPR environment is essential.
We welcome applications from candidates who share our values, are committed to collaboration and innovation, and want to play a central role in improving cancer care through digital excellence.
Responsibilities
Assisting with the delivery of the Trust’s new electronic patient record (DHR) system
Working on several integrated areas to ensure a coordinated approach across all teams
Working in partnership with our partners, Great Ormond Street Hospital and Epic
Analysing and suggesting ways to improve current workflows and working practices
Facilitating agreement for changes in working practices with appropriate stakeholders
Matching agreed workflows with those already built into DHR system and/or configuring the DHR system using configuration tools to tailor the system
Assisting with testing of the systems to ensure it is safe, usable, secure and robust
Detailed job description and main responsibilities
Support the ongoing optimisation and configuration of the Trust’s Epic system across multiple key applications.
Work on integrated workflows, ensuring joined-up processes across departments.
Lead on documentation and analysis of complex clinical and administrative workflows.
Provide line management and supervision to Configuration Analysts within the team.
Act as a subject matter expert, investigating issues, resolving queries, and engaging with end users to ensure the system is aligned to operational needs and best practice.
Gain additional Epic certifications where appropriate, supported by the Trust.
Ensure configuration meets legal, clinical safety and regulatory standards while delivering measurable benefits to users and patients.
Person specification Education / Qualifications Essential criteria
Educated to degree level or equivalent experience
Maths and English GCSE grade C or above or equivalent qualification
Post graduate qualification or equivalent relevant experience
Continuing Professional Development
Desirable criteria
IT qualification in MS Office or equivalent experience
PRINCE2 Foundation
Knowledge & Experience Essential criteria
Understanding of clinical, administrative and / or operational workflows and processes within a hospital environment
Knowledge of medical terminology
Experience of supervising or line-managing staff, including contributing to or performing appraisals
Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures
Experience of Epic configuration
Desirable criteria
Previous NHS experience
Experience of supporting change management
Understanding of Information Governance
Skills Abilities / Knowledge Essential criteria
Excellent organisational and planning skills
Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
Ability to impart knowledge and / or present to others in a clear and concise manner
Able to cope with unpredictable and intense situations
Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
Able to work collaboratively with own team members as well as those in other application teams
Good analytical and project management skills
Clear thinking and logical approach to technical problem solving
Confident in working with, negotiating with and motivating clinical staff, medical consultants and / or other senior managers
Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Desirable criteria
Ability to present and argue a case confidently and persuasively
Other Requirements Essential criteria
Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
Value diversity and difference, operates with integrity and openness
Treating others with compassion, empathy and respect
Share information openly and effectively with patients, staff, and relatives
Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others
Uses evidence to make improvements, increase efficiencies and seeks out innovation
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination – What We Expect of our Staff At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient‑facing staff have an annual flu vaccination, provided free of charge by the Trust.
#J-18808-Ljbffr